Process Engineer III

Portsmouth, NH, US • Posted 60+ days ago • Updated 6 hours ago

Full Time

On-site

Fitment

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Job Details

Skills

FOCUS
Collaboration
Management
KPI
Reporting
IT Security
Change Management
Documentation
Computer Networking
Servers
Virtualization
Root Cause Analysis
Scalability
Regulatory Compliance
Fluency
English
Communication
Stakeholder Management
IT Infrastructure
Cisco
Switches
Wireless Communication
Hypervisor
VMware vSphere
Microsoft Operating Systems
Microsoft Windows Server
Linux
Citrix
Remote Desktop Services
Kubernetes
Docker
Backup
Veeam
Acronis
Disaster Recovery
Windows PowerShell
Bash
Scripting
Storage
Database
Customer Service
Conflict Resolution
Problem Solving
ITIL
Service Delivery

Summary

Job Description:
The Infrastructure Engineer is responsible for planning, designing, and supporting IT infrastructure services and solutions, with a strong focus on Operational Technology (OT) environments such as shopfloor systems, building management, and laboratory systems. This role collaborates with service providers, ensures compliance with standards, architecture, and security requirements, and provides global support across Lonza sites as part of the Global Infrastructure team.
Responsibilities:

Plan and design infrastructure services and solutions in line with business, quality, and security requirements.
Collaborate with service providers to define and manage KPIs, SLAs, and reporting for service quality.
Ensure adherence to IT best practices, documentation standards, IT security, and change management processes.
Contribute to architecture blueprints, technical designs, and process documentation.
Provide hands-on support across multiple infrastructure domains, including networking, servers, virtualization, automation, storage, backup, and disaster recovery.
Perform root cause analyses and define corrective measures for cross-technical issues.
Support global sites with infrastructure needs, ensuring reliability, scalability, and compliance.

Requirements:

University degree or equivalent experience.
Fluent in English with strong communication and stakeholder management skills.
Proven experience in IT infrastructure engineering, ideally in OT environments.

Hands-on expertise in multiple technologies, including:

Cisco switches and wireless controllers.
Hypervisors (vSphere, AHV).
Windows Server (senior level) and Linux (senior level preferred).
ctive Directory, Citrix, and Remote Desktop Services.
Kubernetes, Docker, or Podman.
Backup technologies (Veeam, Acronis) and disaster recovery.
PowerShell/Bash scripting and automation.
Storage, file services, and database systems.
Strong customer service mindset and problem-solving abilities.
Experience with ITIL model and metrics for service delivery.
bility to work independently, prioritize tasks, and deliver quick, effective solutions.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91116760
Position Id: 152a0e3a0809470048eb14ade5fb601a
Posted 30+ days ago

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Process Engineer III

Dice Job Match Score™

Job Details

Skills

Summary

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