What Working at Hexaware offers:
Hexaware is a dynamic and innovative IT organization committed to delivering cutting-edge solutions to our clients worldwide. We pride ourselves on fostering a collaborative and inclusive work environment where every team member is valued and empowered to succeed.
Hexaware provides access to a vast array of tools that enhance, revolutionize, and advance professional profile. We complete the circle with excellent growth opportunities, chances to collaborate with highly visible customers, chances to work alongside bright brains, and the perfect work-life balance.
With an ever-expanding portfolio of capabilities, we delve deep into and identify the source of our motivation. Although technology is at the core of our solutions, it is still the people and their passion that fuel Hexaware s commitment towards creating smiles.
At Hexaware we encourage to challenge oneself to achieve full potential and propel growth. We trust and empower to disrupt the status quo and innovate for a better future. We encourage an open and inspiring culture that fosters learning and brings talented, passionate, and caring people together.
We are always interested in, and want to support, the professional and personal you. We offer a wide array of programs to help expand skills and supercharge careers. We help discover passion the driving force that makes one smile and innovate, create, and make a difference every day.
The Hexaware Advantage: Your Workplace Benefits
- Excellent Health benefits with low-cost employee premium.
- Wide range of voluntary benefits such as Legal, Identity theft and Critical Care Coverage
- Unlimited training and upskilling opportunities through Udemy and Hexavarsity
Role: Principal Application Lead
Location: Chicago, IL
Hybrid
FTE with Hexaware
Role Summary
We are seeking a highly experienced Principal Application Lead with 15+ years of proven success in Application Development and Enhancements. The ideal candidate will possess strong end-to-end SDLC expertise, deep technical and analytical capabilities, and the ability to provide granular-level technical leadership while demonstrating strong customer acumen.
This role requires balancing hands-on technical oversight with delivery excellence, stakeholder management, and continuous improvement across enterprise application landscapes.
Required Experience & Skills
Experience
- 15+ years of experience in Application Development / Application Enhancements.
- Experience working in enterprise IT environments.
- Proven track record of delivering complex application initiatives.
Technical Competencies
- Strong understanding of SDLC methodologies (Agile, Waterfall, Hybrid).
- Solid knowledge of application architecture concepts and integration patterns.
- Strong database and performance analysis skills.
- Experience with incident, problem, and change management processes.
- Exposure to cloud and DevOps practices is preferred.
Core Competencies
- Strong analytical and problem-solving skills.
- Excellent written and verbal communication.
- High ownership and accountability.
- Ability to influence and lead without formal authority.
- Strong mentoring and coaching capability.
Key Success Indicators
- Improved application stability and performance.
- Reduced defect leakage and improved release quality.
- High customer satisfaction.
- Strong governance adherence and delivery predictability.
- Continuous improvement and innovation in application delivery.
Key Responsibilities
- Technical Leadership
- Provide hands-on technical leadership across design, development, enhancements, and production support.
- Drive deep-dive analysis of complex technical issues and lead Root Cause Analysis (RCA).
- Ensure adherence to coding standards, security guidelines, and best practices.
- Conduct code/design reviews and mentor senior developers and technical teams.
- Lead technical decision-making at module and solution level.
- End-to-End SDLC Ownership
- Lead and oversee full Software Development Life Cycle (SDLC) activities: Requirement, Design, Build, Test, Deploy, and Support.
- Ensure delivery alignment with Agile / Hybrid delivery methodologies.
- Govern release management, change management, and production readiness.
- Improve development and support processes to enhance quality and predictability.
- Application Development & Enhancements
- Drive large-scale development and enhancement initiatives with measurable business impact.
- Perform impact analysis and solution feasibility assessments.
- Ensure timely and high-quality delivery within agreed timelines.
- Identify automation and modernization opportunities.
- Analytical & Problem-Solving Excellence
- Analyze complex business and technical problems to propose scalable solutions.
- Perform data-driven decision making and risk mitigation planning.
- Reduce recurring defects and improve release stability.
- Customer & Stakeholder Management
- Act as a trusted technical partner to customers and business stakeholders.
- Demonstrate strong customer acumen and alignment to business priorities.
- Communicate effectively with both technical and non-technical audiences.
- Provide regular updates to leadership on delivery, risks, and improvement plans.
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