Desktop Support Technician (IL)
Hybrid in Oak Lawn, IL, US • Posted 6 hours ago • Updated 6 hours ago

Daddy Recruiter LLP
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Job Details
Skills
- Microsoft Windows
- Mobile Devices
- Remote Support
- ServiceNow
- Microsoft Office
- Hardware Troubleshooting
- Customer Service
- mac
Summary
Description:
Position requested for the southern Chicago area
Key cities: Hinsdale, Chicago, La Grange, Oak Lawn, Oak Park, Orland Park, Bradley, Schererville IN, New Buffalo MI
Shift times: 8:30am – 5pm CT
Hybrid position, in office as needed
(Travel will be reimbursed)
Required Skills and Experience
• At least 3+ years of experience, preferred 5+ years
• Exemplary customer service skills (verbal and written)
• Proficient Windows and Mac troubleshooting and support
• Mobile device computing skills
• Basic network troubleshooting and support
• Microsoft 365 knowledge
• ServiceNow and Ivanti experience a plus
• Basic hardware troubleshooting
• Ability to perform Root Cause Analysis
• High level of emotional intelligence
• Professional presence – while remaining personable
• Experience working with processes and procedures in a large organization preferable
• Ability to manage multiple competing priorities and prioritize effectively
• Good time and task management skills
• Flexible and organized
• Growth mindset
• Able to lift 50 lbs. unaided
• Reliable car
- Dice Id: 91163157
- Position Id: 4469
- Posted 6 hours ago
Company Info
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