Systems Administrator Stores Platform Engineering
Location: New Albany, OH - Hybrid (onsite work required at times)
Pay Range: $60-70 an hour W2 - long term contract (conversion to FTE is possible in the future)
You must be able to work in the United States without sponsorship to be eligible for this open job.
I'm searching for an experienced Systems Administrator to support the technology infrastructure used across a large retail store environment. This role will focus on the administration, deployment, and support of store hardware, software, POS systems, mobile devices, and Android-based technology.
The ideal candidate brings strong technical troubleshooting skills, experience supporting remote users, and hands-on knowledge of Mobile Device Management (MDM) and Android device administration.
Key Responsibilities
- Administer and support store technology, including POS systems, peripherals, hardware, software, and mobile devices
- Manage and troubleshoot Android devices and MDM environments, including device migrations and configurations
- Provide technical support to store associates and remote users
- Assist with software deployments and store technology implementations
- Support payment and traffic-related store systems
- Use scripting, automation, and reporting tools to improve processes and reduce manual effort
- Troubleshoot complex technology issues with internal teams, vendors, and store personnel
- Support technology projects by helping define requirements, assess solutions, and implement new systems
- Maintain strong system reliability and customer satisfaction across the store environment
Qualifications
- 10+ years of IT experience, ideally supporting retail or distributed technology environments
- Hands-on Mobile Device Management (MDM) experience
- Strong experience supporting and configuring Android devices
- Experience providing technical support to remote or geographically distributed users
- Strong troubleshooting and analytical abilities
- Excellent communication and customer-service skills
- Ability to manage priorities and respond effectively in a fast-paced environment
- Experience with scripting, automation, software deployment, or reporting tools is highly valuable
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