Job Title: Infios WMS Product Manager (HighJump / Körber WMS)
Location: Raleigh, NC (100% Onsite – 5 Days/Week)
Duration: Long-Term Contract
Experience: 10+ Years
Job Summary
We are seeking an experienced *Infios WMS Product Manager* with deep expertise in *Infios WMS (formerly HighJump/Körber WMS)* to lead the strategy, roadmap, and continuous enhancement of our Warehouse Management platform. The ideal candidate will have a strong background in warehouse operations, supply chain processes, Agile product management, and cross-functional stakeholder collaboration.
In this role, you will work closely with business stakeholders, warehouse operations, engineering teams, architects, and implementation partners to deliver scalable, high-quality WMS solutions that improve operational efficiency and drive business value.
Key Responsibilities
* Define and own the product vision, strategy, and roadmap for the Infios WMS platform.
* Partner with warehouse operations, supply chain, and business stakeholders to gather requirements and prioritize product enhancements.
* Manage and prioritize the product backlog based on business value and operational priorities.
* Translate business requirements into epics, features, and user stories with clearly defined acceptance criteria.
* Collaborate with engineering, QA, architects, and implementation teams throughout the product development lifecycle.
* Lead Agile ceremonies, including backlog refinement, sprint planning, sprint reviews, and retrospectives.
* Drive continuous improvements across warehouse management processes, including inbound, outbound, inventory, replenishment, fulfillment, and shipping.
* Support product releases, User Acceptance Testing (UAT), production deployments, and post-production stabilization.
* Work with integration teams to ensure seamless connectivity between WMS and enterprise systems such as ERP, OMS, TMS, automation platforms, and material handling systems.
* Monitor product performance, identify enhancement opportunities, and recommend solutions to improve warehouse efficiency and user experience.
* Serve as the primary liaison between business users and technical teams for all WMS-related initiatives.
Required Qualifications
* 10+ years of experience in IT, Supply Chain Technology, or Warehouse Management solutions.
* Strong hands-on experience with *Infios WMS (formerly HighJump/Körber WMS)*.
* Proven experience as a Product Manager, Product Owner, or Functional Lead supporting Warehouse Management Systems.
* Deep understanding of warehouse operations, including:
* Inbound Receiving
* Putaway
* Inventory Management
* Cycle Counting
* Replenishment
* Picking
* Packing
* Shipping
* Returns Processing
* Experience managing product roadmaps, backlogs, and Agile delivery processes.
* Strong understanding of Agile/Scrum methodologies.
* Excellent stakeholder management, communication, and leadership skills.
* Strong analytical, problem-solving, and decision-making abilities.
* Experience working with cross-functional business and technical teams.
Preferred Qualifications
* Experience implementing, upgrading, or enhancing HighJump, Körber, or Infios WMS solutions.
* Knowledge of integrations with ERP, OMS, TMS, automation systems, and material handling equipment.
* Familiarity with APIs, microservices, and cloud-based architectures.
* Experience in Retail, Distribution, Manufacturing, or Third-Party Logistics (3PL) environments.
* CSPO, SAFe Product Owner/Product Manager, or other Agile certifications are a plus.
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