ServiceNow SecOps Technical Consultant

Job Title: ServiceNow SecOps Technical Consultant

Location – Remote

Visa – Any Visa

ServiceNow SecOps Technical Consultant JD:

• Mandatory requirement to have active CIS-SecOps Certification

Experience Required:

4–10 Years (Minimum 3+ of hands-on experience in ServiceNow Security Operations (SecOps) implementation and development.

Key Responsibilities:

• Design, develop, and implement ServiceNow Security Operations (SecOps) solutions based on business and security requirements.
• Configure and customize SecOps modules, including:

• Security Incident Response (SIR)
• Vulnerability Response (VR)
• Threat Intelligence
• Configuration Compliance
• Security Posture Control (SPC)

• Develop and maintain:

• Business Rules
• Client Scripts
• UI Policies
• Script Includes
• Flow Designer / Workflow configurations
• Notifications and Security Workflows

• Configure and automate security incident lifecycle management.
• Implement vulnerability management processes, remediation workflows, and exception management.
• Integrate ServiceNow SecOps with security tools such as:
• Microsoft Defender, Sentinel, CrowdStrike, Qualys, Tenable, Rapid7, Splunk, QRadar
• Develop REST/SOAP integrations and leverage IntegrationHub spokes.
• Collaborate with Cyber Security, SOC, GRC, Infrastructure, and Operations teams to implement security use cases.
• Support threat intelligence ingestion, enrichment, and correlation activities.
• Design security orchestration and automation workflows.
• Participate in security workshops, requirement gathering, and solution design discussions.
• Perform unit testing, SIT, UAT, deployment, and post-production support.
• Maintain technical documentation, knowledge articles, and solution design documents.
• Ensure compliance with ServiceNow best practices, security standards, and HCL delivery methodologies.

Required Skills & Qualifications:

• Strong hands-on development experience on the ServiceNow platform.
• Mandatory implementation experience in ServiceNow SecOps.
• Expertise in:

• Security Incident Response (SIR)
• Vulnerability Response (VR)
• Threat Intelligence
• Security Posture Control

• Strong knowledge of:

• JavaScript
• Glide APIs
• Business Rules
• Client Scripts
• Script Includes
• ACLs
• Flow Designer
• Integration Hub

• Experience integrating ServiceNow with enterprise security and SIEM tools.
• Strong understanding of:

• Cyber Security Operations
• Vulnerability Management
• Incident Response
• Threat Intelligence
• Security Compliance

• Knowledge of security frameworks and standards:

• NIST
• ISO 27001
• CIS Controls
• MITRE ATT&CK
• SOC Framework

• Experience with CMDB, Discovery, and Service Mapping concepts.
• Understanding of ServiceNow data model and platform architecture.
• Experience in troubleshooting, debugging, and performance optimization.
• Strong communication and stakeholder management skills.
• Ability to work directly with customers, security teams, and architects.

Preferred Experience:

• Experience implementing Security Incident Response and Vulnerability Response modules.
• Experience integrating:

• Microsoft Sentinel
• Defender XDR
• CrowdStrike
• Qualys
• Rapid7
• Tenable
• Splunk
• QRadar

• Experience in Security Orchestration, Automation, and Response (SOAR) use cases.
• Experience with CMDB, Discovery, Service Mapping, and asset context integration.
• Experience implementing risk-based vulnerability prioritization.
• Experience developing custom integrations and security workflows.
• Experience in Agile/Scrum delivery methodology.
• Experience working with global SOC and Cyber Security teams.