Business Intel Architect/Developer

• Location: Boise, Idaho (hybrid/remote acceptable; onsite for key milestones as needed)

• Start: As soon as practicable

• Engagement: Staff augmentation (fulltime during build & launch)

Key Responsibilities

• Moodle Configuration & Theming

• Configure Moodle LTS core and required plugins to support SCORM 1.2 Captivate modules and MP4 video delivery.

• Implement learner dashboard UX (cards/tiles, circular progress indicators, resume/recommended learning, DHW branding), responsive for desktop/tablet/mobile.

• Learning Structure & Logic

• Set up Tiers Development Pathways Trainings Badges and tier gating (Tier 2/3 unlock after Tier 1 completion).

• Autoassign PreLicensing/Tier 1 to new users; provide opencatalog fallback if needed.

• ILT (InstructorLed Training) Features

• Configure optional online registration, waitlists, capacity limits, session calendars, and region/virtual filters.

• Enable roster upload and completion recording; (attendance tools preferred, manual acceptable).

• Notifications & Communications

• Implement email + inapp alerts for assignment, reminder, overdue (7day cadence), completion, approval/denial.

• Reporting & Transcripts

• Deliver reports per user, course, date range, development pathway, and a list of all who completed the PreLicensing/Tier 1 suite.

• Configure DHWbranded transcripts; enable external certificate uploads; surface attempt counts to admins.

• Versioning & Retirement

• Enforce completions by course version; archive retired courses (hidden from learners); retain certificate access.

• Security, Accessibility, and Compliance

• Enforce username/password auth with MFA for admins/state employees; ensure HTTPS/TLS, password policy, session timeouts, and immutable audit logs.

• Guide course/content owners on captions, transcripts, alt text, keyboard navigation; support ADA Title II / WCAG 2.1 AA conformance and testing.

• Hosting & Operations (StateManaged Docker/Kubernetes)

• Collaborate with IT ops to deploy Moodle in Docker/K8s; document backups (daily + incrementals), DR (RPO 24h / RTO 8h), monitoring/logging, patching cadence, and promotion across DEV/TEST/UAT/PROD.

• Size for bulk assignment up to ~6,000 users; meet performance targets (e.g., page render < 2s P95, catalog/search < 3s P95).

• Admin Enablement & Knowledge Transfer

• Train Training Team admins ( 10) on content management, enrollment, ILT sessions, reporting, transcripts, and operational procedures.

• Provide clear runbooks and admin documentation; support UAT and golive cutover.

Skills & Experience:
MustHave

• Moodle administration/configuration experience (production deployments), including SCORM 1.2 and video delivery.

• Proven implementation of learning paths / pathways, badges, tier gating, and rolebased permissions.

• Handson with notifications (email/inapp), reporting, transcripts, and certificates in Moodle.

• Strong security fundamentals: MFA, TLS/HTTPS, password policy, session management, and audit logging.

• Practical knowledge of accessibility (ADA Title II context; WCAG 2.1 AA) and content remediation best practices (captions, transcripts, alt text, keyboard navigation).

• Experience working in Docker/Kubernetes environments; collaboration with IT ops for backups, DR, monitoring, patching, and environment promotion.

• Ability to write clear technical documentation/runbooks and conduct admin training.

• Excellent communication and stakeholder coordination skills (IT + business + Training Team).

NicetoHave

• PHP/MariaDB/Postgres familiarity for Moodle stack; Linux administration basics.

• Experience configuring ILT features (registration, waitlists, capacity, calendar, region/virtual) and roster/attendance workflows.

• Experience delivering solutions in public sector or regulated environments.

• Exposure to performance tuning for lowbandwidth users and responsive UX on mobile/tablet.

• Familiarity with REST/webhooks to prepare for future portal integration (out of scope for Phase 1).