Support Engineer - Support Engineer III

Job#: 3041417

Job Description:
Support Engineer - Support Engineer III

Location: North Reading, Massachusetts (Onsite)

Compensation: $22 - $32 hourly

Role Overview

This position is responsible for the hands-on testing, characterization, and performance evaluation of actuators, robotic manipulators, and multi-axis motion systems. The role involves planning and executing motion performance tests across multiple control modes, collecting and analyzing data, maintaining test infrastructure, and supporting the hardware integration and bring-up of new prototypes.

Key Responsibilities

• Plan, configure, and execute motion performance tests on actuators, robotic arms, and multi-DOF systems.
• Operate robots and test rigs in position control, velocity control, torque/force control, and impedance/admittance control modes.
• Instrument test setups with encoders, force/torque sensors, IMUs, and motion capture systems; validate sensor data quality.
• Collect, organize, and analyze test data such as trajectory tracking accuracy, bandwidth, settling time, and force fidelity to generate reports and visualizations.
• Identify and flag anomalies, regressions, or out-of-spec behavior, working with controls and firmware engineers to root-cause issues.
• Maintain, calibrate, and troubleshoot test fixtures, actuator dynamometers, and lab equipment.
• Support mechanical and electrical integration, wiring, and bring-up of new robot prototypes.
• Develop and document repeatable test procedures, scripts, and automation frameworks.
• Collaborate with cross-functional teams including controls, mechanical, electrical, and software to define test requirements and acceptance criteria.

Required Qualifications

Education: BS degree in Mechanical Engineering, Electrical Engineering, Mechatronics, Robotics, or a related field.

Experience: Experience testing robotic systems, actuators (servo motors, brushless DC, linear actuators), and closed-loop motion control systems. Experience configuring and running performance tests on robotic systems across multiple control modes.

Technical Skills: Hands-on experience with test instrumentation such as encoders, force/torque sensors, accelerometers, and data acquisition systems. Proficiency in data analysis and scripting (Python, MATLAB, or similar) for test automation and post-processing. Familiarity with Linux/UNIX-based operating systems at a user level.

Preferred Qualifications

• 5+ years of relevant work experience in robotics testing, motion control, or electromechanical systems validation.
• Familiarity with motor drive tuning (PID, feedforward, gain scheduling) and servo commissioning tools.
• Experience with automated test frameworks and CI/CD pipelines for hardware-in-the-loop testing.
• Knowledge of vibration analysis, frequency-domain characterization, and system identification techniques.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

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