Recovery Management Analyst (Incident Manager)

Top Skills' Details
Experience serving as an Incident Manager, Major Incident Manager, Command Center Analyst, or Problem Manager.
Exposure to Site Reliability Engineering (SRE) concepts and operational practices.
Familiarity with observability and monitoring platforms such as:
o Dynatrace
o Splunk
o Similar monitoring and telemetry tools
Understanding of infrastructure, application, network, and cloud environments.
Experience conducting or participating in Root Cause Analysis (RCA) investigations.
Financial services or highly regulated industry experience.
Description
Our client is seeking a highly motivated Recovery Management Analyst to join its Recovery Management team. This role is ideal for professionals with experience in Incident Management, Problem Management, IT Operations, Service Management, or related disciplines who are looking to grow into an Incident Commander position.
This position plays a critical role in managing technology incidents, coordinating cross-functional response efforts, documenting recovery activities, and driving accountability for permanent corrective actions. While the initial focus will be supporting incident response activities as an Incident Scribe, successful candidates will be developed into Incident Commanders capable of leading non-major and eventually major incident bridges. The ideal candidate combines strong communication skills, a systems-thinking mindset, intellectual curiosity, and a desire to grow into leadership responsibilities within a fast-paced operational environment.
Skills
Project management, Vulnerability management
Top Skills Details
Project management,Vulnerability management
Additional Skills & Qualifications
Experience serving as an Incident Manager, Major Incident Manager, Command Center Analyst, or Problem Manager.
Exposure to Site Reliability Engineering (SRE) concepts and operational practices.
Familiarity with observability and monitoring platforms such as:
o Dynatrace
o Splunk
o Similar monitoring and telemetry tools
Understanding of infrastructure, application, network, and cloud environments.
Experience conducting or participating in Root Cause Analysis (RCA) investigations.
Financial services or highly regulated industry experience.
Experience Level
Intermediate Level
Job Type & Location
This is a Contract to Hire position based out of Fort Mill, SC.
Pay and Benefits
The pay range for this position is $50.00 - $55.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Fort Mill,SC.
Application Deadline
This position is anticipated to close on Jul 9, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.