IT Service Desk

Description Key Responsibilities Provide first level technical support for hardware, software, network, and account related issues. Deliver on site assistance for desktops, laptops, printers, mobile devices, and peripherals. Perform basic troubleshooting and escalate complex issues to L2/L3 teams, and Team Leads when needed. Handle ticket creation, updates, and closure within the ITSM system. Support user onboarding and offboarding, including device setup and account provisioning. Assist with pa

Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer

Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer

Job Summary We are seeking a talented and motivated Systems Engineer I to join our team in Elgin, IL. The ideal candidate will have 1 3 years of experience in systemlevel design, requirements management, customer support, and test support for a variety of engineering projects. This role involves making changes to or upgrading existing systems designs, enhancing, and improving existing technologies to apply to new solutions, and performing root cause analysis to identify and resolve system design