Administrative Assistant

Administrative Assistant

Remote but should be local to Alberta

Contract Opportunity

Job Description:

Positions: Claim Payment Coordinator supporting the Childcare Claims Unit and Child Care Funding Coordinator positions are part of the Alberta Child Care Grant Funding team.

Key responsibilities:

• Process provincial grant funding to licensed child care programs in Alberta.
• Assess, recommend, and determine eligibility for grant funding for Early Childhood Educators.
• Review, assess and grant/deny claim and invoice payments.
• Accurately process transactions related to child care program adjustment requests, internal adjustments or scheduled recovery set-offs as debits or credits to child care programs' payments.
• Identify and resolve system-related claim/invoice submission issues.
• Review, assess and process internal adjustments to child care operators' claims to correct identified inaccuracies.
• Respond to claims/payment, claim advance and child registration inquiries from child care operators and internal Government of Alberta departments.
• Analyze complex issues from child care programs associated with their claim submission and grant payments, identify most appropriate solution and assist the child care programs with the steps involved to resolve these issues.
• Action anomalies and unusual claim/payment transactions to Supervisor.
• -Respond to claims/payment, claim advance and child registration inquiries from child care operators and internal Government of Alberta departments.
• Remain current on new emerging and all ongoing changes to child care grant programs, eligibility requirements, policies and relevant grant program contacts.

Qualifications:

• Experience providing customer service technical troubleshooting and problem resolution.
• Experience using Microsoft Outlook for email messaging, task and calendar tracking, and other relevant, efficient features.
• Experience with Child Care in Alberta (Licensing, Subsidy, Funding, etc.)
• Experience using basic Excel skills in a work setting.

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