Genesis10 is currently seeking a Business Analyst - M365 Ecosystem for an onsite position with a Global Financial Institution located in Charlotte, NC, Jacksonville, FL, or Kennesaw, GA. This is a 12+ month contract opportunity. This role will be responsible for requirements definition, analysis, and execution support across multiple enterprise technology initiatives focused on the M365 Ecosystem, Microsoft Information Protection, and large-scale client migrations. The ideal candidate will work closely with engineering, security, compliance, and support teams to ensure solutions align with regulatory requirements and user productivity goals within a large financial services enterprise.
Responsibilities: - Define and document business and functional requirements for Microsoft Information Protection, email classification, and data protection initiatives
- Understand and represent the needs of end users, compliance, legal, security, and business stakeholders
- Translate regulatory, risk, and security requirements into clear, actionable requirements and acceptance criteria
- Partner with Product Managers, Architects, and Engineering teams to support solution design and delivery
- Lead and support large-scale client and platform migrations, including discovery, impact analysis, and execution readiness
- Serve as a subject matter expert in Email Classification tools and information protection capabilities
- Collaborate closely with UX teams to ensure solutions are intuitive, efficient, and minimize end-user friction
- Create, groom, maintain, and update Jira epics, features, and user stories with clear prioritization and traceability
- Support POCs, UAT, pilot programs, and production rollouts across multiple LOBs
- Facilitate workshops, requirement-gathering sessions, and stakeholder reviews
- Develop and maintain business process flows, use cases, and user journey documentation
- Partner with change management teams to support communications, training, and adoption strategies
- Coordinate testing activities and validate that delivered solutions meet business and compliance requirements
- Identify risks, dependencies, and impacts across systems, users, and business processes
- Socialize upcoming changes with operations, support, and impacted business units
- Continuously identify opportunities to improve data protection, classification accuracy, and user experience
Requirements: - 5-7 years of experience as a Business Analyst in large enterprise environments
- Strong business analysis discipline, including requirements elicitation, documentation, and validation
- Deep understanding of Microsoft Information Protection concepts (sensitivity labels, policies, data classification)
- Proven experience working on email classification tools in enterprise environments
- Experience supporting large-scale client or platform migrations
- Strong user experience (UX) mindset balancing security and usability
- Excellent executive-level communication and presentation skills
- Knowledge on Data Classification and Automatic Classification
- Strong influencing and problem-solving skills
- Extensive Jira experience
- Ability to communicate with both technical and non-technical stakeholders
- Strong collaboration and partnership skills
- Experience working in a highly regulated financial institution
- Demonstrated success delivering complex, cross-LOB initiatives
- Experience supporting information protection or data classification programs
- Strong written and verbal communication skills
- Proven ability to influence cross-functional teams without formal authority
- Microsoft Information Protection (MIP), Sensitivity Labels, DLP
- Email Classification tools (e.g., Fortra Data Classification Tool, MIP)
- Implemented Auto Classification and Purview Policies
- Microsoft 365 and Outlook-based solutions
- UX tools and user journey mapping
- Enterprise software deployment processes
- Excel (large data sets)
- PowerPoint (executive presentations)
- Jira and Agile methodologies
Desired skills: - Business Analysis or Agile certification
Pay range: $43.56 - $51.56 per hour
Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.
If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.
For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: - Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
- The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
- Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
- Behavioral Health Platform
- Medical, Dental, Vision
- Health Savings Account
- Voluntary Hospital Indemnity (Critical Illness & Accident)
- Voluntary Term Life Insurance
- 401K
- Sick Pay (for applicable states/municipalities)
- Commuter Benefits (Dallas, NYC, SF, and Illinois)
For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.
Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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