Adobe Journey Orchestration (AJO) - Technical Lead
Full Time
On-site
To define
Capgemini America, Inc.
Fitment
Dice Job Match Score™
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Job Details
Skills
- IT Management
- SAS
- FOCUS
- Decision-making
- Experience Design
- Messaging
- Data Integration
- Real-time
- Adobe Campaign
- Adobe Target
- Testing
- Artificial Intelligence
- Machine Learning (ML)
- Orchestration
- Management
- Communication
- Data Structure
- Performance Analysis
- Dashboard
- Media
- Knowledge Transfer
- Digital Marketing
- Adobe Marketing Cloud
- JavaScript
- Data Modeling
- Brand
- Regulatory Compliance
- Optimization
- Adobe
- Analytics
- Marketing
- Agile
Summary
CAPGEMINI SERVICE SAS
Capgemini is hiring for AJO Technical Lead
Location
This is a hybrid role based in Chicago, Atlanta, Dallas, Houston, New York
About the job you're considering
An Journey Orchestration Lead designs and implements real-time, personalized customer experiences using Adobe Journey Optimizer (AJO) and the Adobe Experience Platform (AEP).
Your role
* This role will focus on Customer lifecycles, orchestrate multi-channel journeys (email, SMS, push), and use data-driven insights to trigger actions based on behavior.
* Key tasks include technical integration via APIs/SDKs, data modelling, and performance analysis to optimize engagement.
* Enable data-driven decision-making by designing, implementing, and operationalizing insights in Adobe Customer Journey Analytics (CJA) to inform campaign optimization and experience design.
Your skills & experience
Develop campaign, journey, and variant-level copy aligned to brand, channel, and audience strategy.
Partner with Journey, Analytics, and Creative teams to refine messaging based on performance data.
Journey Design & Execution- Create complex, multi-step customer journeys using AJO's visual canvas.
Real-Time Data Integration-Utilize AEP to ingest real-time data from events, behavioral, and transactional sources.
Technical Expertise- Integrate AJO with Adobe Campaign, Adobe Target, and third-party systems using APIs and SDKs.
Strategic Optimization- Define data-driven strategies for segmentation, testing, and journey performance tracking, often including AI/ML services.
Orchestration Controls- Implement journey arbitration to prioritize messages and manage frequency caps to avoid over-communication
Translate stakeholder questions into actionable journey-level insights.
Partner with MarTech and Data teams to ensure event schemas and data structures support analytics needs.
Support per-campaign and cross-campaign performance analysis during iteration waves.
Develop dashboards and insight frameworks that inform content, journey, and media decisions.
Enable knowledge transfer to internal teams to build analytics self-sufficiency.
Experience in technical roles related to digital marketing.
Deep knowledge of Adobe Experience Cloud, particularly AJO and AEP.
Proficiency in JavaScript, APIs, and data modeling..
Experience working within enterprise brand and compliance constraints.
Improves campaign effectiveness while supporting faster launches and easier optimization.
Ensures creative excellence is preserved within a scaled MarTech operating model
Digital analytics or customer journey analytics roles.
Hands-on expertise with Adobe Customer Journey Analytics; AEP experience strongly preferred.
Strong understanding of event-based data models and marketing measurement.
Ability to communicate insights clearly to both technical and non-technical audiences.
Experience supporting iterative, agile campaign delivery environments.
Kindly share below details along with your updated resume to further discussion.
Email ID :
Phone Number :
Availability for next 3days :
Interested in Full Time (Y/N) :
Visa Status (Work Authorization & validity) :
Current Location :
Years of experience in AJO :
Expected Salary :
Willing to travel 3 days week on-site (Chicago, IL, Atlanta, GA, Dallas, TX, New York City, NY) (Y/N) Which location?:
Capgemini is hiring for AJO Technical Lead
Location
This is a hybrid role based in Chicago, Atlanta, Dallas, Houston, New York
About the job you're considering
An Journey Orchestration Lead designs and implements real-time, personalized customer experiences using Adobe Journey Optimizer (AJO) and the Adobe Experience Platform (AEP).
Your role
* This role will focus on Customer lifecycles, orchestrate multi-channel journeys (email, SMS, push), and use data-driven insights to trigger actions based on behavior.
* Key tasks include technical integration via APIs/SDKs, data modelling, and performance analysis to optimize engagement.
* Enable data-driven decision-making by designing, implementing, and operationalizing insights in Adobe Customer Journey Analytics (CJA) to inform campaign optimization and experience design.
Your skills & experience
Develop campaign, journey, and variant-level copy aligned to brand, channel, and audience strategy.
Partner with Journey, Analytics, and Creative teams to refine messaging based on performance data.
Journey Design & Execution- Create complex, multi-step customer journeys using AJO's visual canvas.
Real-Time Data Integration-Utilize AEP to ingest real-time data from events, behavioral, and transactional sources.
Technical Expertise- Integrate AJO with Adobe Campaign, Adobe Target, and third-party systems using APIs and SDKs.
Strategic Optimization- Define data-driven strategies for segmentation, testing, and journey performance tracking, often including AI/ML services.
Orchestration Controls- Implement journey arbitration to prioritize messages and manage frequency caps to avoid over-communication
Translate stakeholder questions into actionable journey-level insights.
Partner with MarTech and Data teams to ensure event schemas and data structures support analytics needs.
Support per-campaign and cross-campaign performance analysis during iteration waves.
Develop dashboards and insight frameworks that inform content, journey, and media decisions.
Enable knowledge transfer to internal teams to build analytics self-sufficiency.
Experience in technical roles related to digital marketing.
Deep knowledge of Adobe Experience Cloud, particularly AJO and AEP.
Proficiency in JavaScript, APIs, and data modeling..
Experience working within enterprise brand and compliance constraints.
Improves campaign effectiveness while supporting faster launches and easier optimization.
Ensures creative excellence is preserved within a scaled MarTech operating model
Digital analytics or customer journey analytics roles.
Hands-on expertise with Adobe Customer Journey Analytics; AEP experience strongly preferred.
Strong understanding of event-based data models and marketing measurement.
Ability to communicate insights clearly to both technical and non-technical audiences.
Experience supporting iterative, agile campaign delivery environments.
Kindly share below details along with your updated resume to further discussion.
Email ID :
Phone Number :
Availability for next 3days :
Interested in Full Time (Y/N) :
Visa Status (Work Authorization & validity) :
Current Location :
Years of experience in AJO :
Expected Salary :
Willing to travel 3 days week on-site (Chicago, IL, Atlanta, GA, Dallas, TX, New York City, NY) (Y/N) Which location?:
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: 91102361C
- Position Id: 480892-44191588
- Posted 10 hours ago
Company Info
With more than 190,000 people, Capgemini is present in over 40 countries and celebrates its 50th Anniversary year in 2017. A global leader in consulting, technology and outsourcing services, the Group reported 2016 global revenues of EUR 12.5 billion.
Together with its clients, Capgemini creates and delivers business, technology and digital solutions that fit their needs, enabling them to achieve innovation and competitiveness. A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business ExperienceTM, and draws on Rightshore , its worldwide delivery model.
We offer an array of integrated services that combine top-of-the-range technology with deep sector expertise and a strong command of our four key businesses.
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