SRE Manager

Our client is seeking a SRE Manager to join their team. You will be joining a small, newly formed but highly visible Business Operations Team to lead and deliver the most strategic and high-impact initiatives in the company s history. These projects are complex, high-priority, and carry multi-million dollar budgets. You will be the key driving force behind them turning bold ideas into action and action into results.

The Cloud Operations Manager is responsible for overseeing the day-to-day operations, reliability, and performance of cloud-based infrastructure and services. This role leads cloud operations teams, establishes operational best practices, and ensures cloud environments are secure, scalable, and cost-effective. The Cloud Operations Manager collaborates closely with engineering, security, and business stakeholders to support continuous availability, incident response, change management, and ongoing optimization of cloud platforms in alignment with organizational goals.

Position Responsibilities:

• Lead and manage daily cloud operations to ensure high availability, performance, reliability, and scalability of cloud infrastructure and services.
• Direct incident response, root cause analysis, and problem resolution efforts to minimize service disruption and drive continuous improvement.
• Establish, document, and enforce cloud operational policies, procedures, and best practices aligned with organizational and regulatory requirements.
• Partner with security, risk, and compliance teams to ensure cloud environments meet security standards, CSS Audits, regulatory obligations, and internal control requirement.
• Monitor cloud usage, optimize resource utilization, and manage budgets to ensure cost-effective and efficient cloud operations.
• Drive automation, monitoring, and tooling improvements to enhance operational efficiency, observability, and system resilience.
• Collaborate with operations, engineering, application development, and business teams to support cloud initiatives, changes, and production deployments while mentoring and developing cloud operations staff.

Core Competencies How You Will Contribute:

• Strong understanding of cloud platforms (e.g., AWS, Azure, Google Cloud Platform), including infrastructure, networking, monitoring, backup, and high-availability architectures
• Ability to ensure system stability, uptime, and performance through incident management, root cause analysis, capacity planning, and continuous service improvement
• Knowledge of cloud security principles, access controls, data protection, DevOps and regulatory requirements, with the ability to partner effectively with security and compliance teams
• Proven capability to lead, mentor, and develop technical teams, manage workloads, and foster accountability in a 24/7 operational environment
• Experience driving automation, monitoring, and process optimization to reduce manual effort, improve efficiency, and increase operational resilience
• Strong communication skills to translate technical issues into business impact, coordinate across teams, and manage priorities with internal stakeholders and leadership

Qualifications:

Required Education/Experience:

• Bachelor s degree in information technology, Computer Science, Engineering, or a related field; Master s degree preferred.
• 6+ years of progressive IT infrastructure or cloud operations experience, with at least 3 years in a leadership or management role.
• Proven track record leading incident response, on-call operations, and operational maturity initiatives in a 24/7 environment.
• Hands-on experience with cloud cost management, monitoring, automation, and infrastructure-as-code tools.

Preferred Experience:

• On-Premises Infrastructure experience a plus.
• Relevant cloud certifications preferred (AWS Certified Solutions Architect, Azure Administrator/Architect).
• IT service management or security certifications a plus (ITIL, CISSP, CISM, CCSP).

Salary: $150,000-$165,000/year (based on experience level) + 8% annual bonus + benefits & 401k programs.

About The Company

Peterson Technology Partners (PTP) is an Equal Opportunity Employer committed to creating a transparent, inclusive, and human-centered hiring experience.

For more than 28 years, PTP has operated as one of the top IT staffing and recruiting firms in the USA built on trust, long-term partnerships, and technical excellence.

Based in the Chicago suburb of Park Ridge, IL, our team of more than 500 employees and consultants is dedicated to:

Helping every client make the best hiring decisions possible

Matching professionals with the right IT jobs and career opportunities

As part of that commitment, we believe in providing clear information about how our hiring technologies work and how your data is used. The following section outlines our AI-assisted interview process and your rights as a candidate.

AI-Assisted Interview Experience (Pete & Gabi Rebecca)

To provide a consistent, fair, and flexible experience for all candidates, we use AI-assisted tools to support parts of the interview process. This includes our proprietary AI platform Pete & Gabi, which includes AI recruiter Rebecca.

These AI hiring tools help us:

• Conduct recorded video interviews
• Transcribe interviews
• Summarize candidate responses
• Generate job-related insights
• Streamline communication and scheduling

Please note that:

The AI does NOT make hiring decisions; all decisions are made by our human recruiters, hiring managers, or client partners.

The AI does not evaluate facial expressions, emotions, or physical traits; it is used only to support fairness, consistency, and efficiency.

If you prefer a non-AI interview format, we will gladly provide an alternative.

Technical or Case Interviews (Role-Dependent):

When applying for certain tech jobs, you may participate in:

• A technical interview
• A coding challenge
• A case study
• A client-specific assessment

We will always explain what to expect in advance so you can prepare with confidence.

Human Review & Selection:

Every candidate''s profile including interviews, conversations, and assessments is reviewed by experienced recruiters and hiring leaders.

AI insights may assist with organization and evaluation, but final decisions are always human-driven.

Your Rights as a Candidate:

At PTP, every candidate has the right to:

Request a non-AI interview path

Ask how your data is being used

Request access to transcripts or interview recordings

Request deletion of your AI-recorded interview

Receive clear, timely communication

Our goal is to ensure you feel respected, informed, and supported throughout your experience.

Our Commitment:

For more than 28 years, PTP has focused on putting people first candidates, consultants, employees, and clients.

We''re committed to a hiring process that is:

• Transparent
• Compliant
• Equitable
• Powered by innovative technology that enhances not replaces human judgment

Welcome to the future of hiring at Peterson Technology Partners.

We''re excited to learn more about you.

Equal Employment Opportunity:

Peterson Technology Partners is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, veteran status, or any other protected characteristic.