Principal Information Security Analyst

MANTECH seeks a motivated, career and customer-oriented Principal Information Security Analyst to join our team in Chantilly, VA.

You will support identity, access, and credentialing operations within a mission-critical environment to ensure seamless security services for our national security partners.

Responsibilities include but are not limited to:

• Supporting a dedicated team at a government location to provide DEERS PII changes, CAC, Token, and Retired Military ID issuance.

• Managing Identity, Access, and Credentialing issues while providing high-level support within a customer service environment.

• Resolving ServiceNow and JIRA tickets efficiently to address technical access and credentialing hurdles.

• Contributing to the successful completion of project milestones and group objectives through collaborative technical support.

• Providing technical input to project deliverables, status reports, and solutions for complex security problems.

• Conducting routine troubleshooting to identify and resolve customer issues related to PKI and system access.
  

Minimum Qualifications:

• Bachelor?s degree or 4+ years of additional experience in lieu of a degree.

• 7+ years of IT experience

• Knowledge of Identity, Access, and Credentialing services and PKI protocols.

• Experience utilizing ticketing systems such as JIRA and ServiceNow to manage workflow.

• Experience handling sensitive PII information and data within a secure environment.

• Experience with MS Word, Excel, and SharePoint to maintain documentation.

• Ability to work flexible shifts between the hours of 7 AM ET and 5 PM ET.

Preferred Qualifications:

• Experience working in the Sponsor?s environment or similar high-security intelligence settings.

• Troubleshooting skills used to narrow down complex technical issues for end-users.

• Self-starter with excellent people skills and the ability to drive change throughout an organization.
  

Clearance Requirements:

• An active TS/SCI with Polygraph is required for this position.
  

Physical Requirements:

• Must be able to remain in a stationary position 50% of the time.

• Needs to occasionally move about inside the office to access file cabinets and office machinery.

• Constantly operates a computer and other office productivity machinery, such as a calculator or copy machine.