Salesforce Delivery Manager

Responsibilities and Requirements

• Minimum 10+ years of experience in Salesforce delivery managing multiple projects
• Collaborate with client stakeholders to define requirements, deliverables, and set and manage expectations
• Lead technical design sessions. Design and document technical solutions aligned with client business objectives; identify gaps between client''''s current and desired end states
• Strong experience, hands on, review and understanding of Salesforce configuration and customization
• Provide oversight and governance of Salesforce projects
• Follow and help define coding standards. Lead code reviews during projects to ensure quality and appropriate design patterns are followed
• Manage the technical delivery of custom development, integrations, and data migration elements of a Salesforce implementation
• Good understanding of functional domains and business process to relate with technology
• Ability to understand a project and debug issues
• From time-to-time, participate in activities such as technical landscape discovery , Proof-Of-Concept (POC) development with prospects
• Liaise with Salesforce product teams to support client implementations
• Expert level understanding of the Salesforce product suite, including Sales, Service, Community, Marketing, and Commerce Clouds
• Understanding of systems architecture
• Should able to drive the client in road map and strategy
• Understanding of key design patterns and large data volume limitations and best practices
• Understanding of data sharing and visibility considerations and how these play into platform architecture
• Familiarity with platform authentication patterns (SAML, SSO, OAuth)
• Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.)
• Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies
• Strong background in design/development of large web-based systems, or complete software product lifecycle exposure
• Lead a technical team and own customer and team engagement
• Technical enablement of team members on the latest Salesforce products and processes
• Should hold at least 3+ Salesforce certifications
• Experience building & growing an account
• Must have managed a team of technical & solution implementors