Systems Administrator

Systems Administrator [C]



Req number:

R7201



Employment Type:

Full time



Worksite flexibility

Onsite



Job Summary

Client: WMATA

CAI Job Title: Systems Administrator

Contract Start & End Date: ASAP - 3/12/2027

Onsite or remote: Onsite

Worksite address: 4100 Garden City Dr. Hyattsville, MD



*LOCAL Only, candidates should have a strong application support background. targeting candidates from transportation companies. Trapeze is required



Job Description

We are looking for a System Administrator to join our growing team. This role involves providing technical support for transit scheduling systems, such as Trapeze or HASTUS, and ensuring effective provisioning, installation, configuration, and maintenance of computer hardware and software, as well as related infrastructure. This role will be full time and onsite in Hyattsville, MD.

What You'll Do

Learn the HASTUS system to provide ongoing support to the Bus and Rail Scheduling Operations teams



Review security scan results and develop mitigation steps for vulnerabilities at the server and application levels



Manage provisioning, installation/configuration, operation, and maintenance of computer hardware/software and infrastructure



Assist and lead teams in migrating existing environments to the cloud using technologies like Azure and OCI



Ensure systems adhere to agency policies, standards, and guidelines



Perform systems administration, engineering, provisioning, operations, support, maintenance, and research for continual innovation



Conduct daily system monitoring to verify hardware integrity, server resources, systems availability, and key processes



Review system and application logs and verify completion of scheduled jobs like backups



Perform regular security monitoring to identify potential intrusions



Handle daily backup operations and file archival/purge as needed



Manage user accounts, including creation, modification, and deletion upon request



Provide Tier III/other support as needed and troubleshoot issues



Diagnose and recover from hardware or software failures, while effectively communicating with stakeholders



Apply OS patches and upgrades regularly, updating administrative tools/utilities as required



Configure and add new services as necessary



Maintain operational documentation and perform performance reporting for capacity planning



What You'll Need

Required:



8+ years of experience managing Windows and Linux systems



8+ years of experience upgrading, installing, and configuring application software and hardware



8+ years of experience in troubleshooting and providing technical support for servers and networks



Strong problem-solving and communication skills



Excellent organizational and time-management skills



Master s degree in computer science or a related field, or equivalent experience



Preferred:



Expertise in cloud technologies, such as Azure and OCI, and experience migrating environments to the cloud



Familiarity with transit scheduling systems, specifically Trapeze and HASTUS



Physical Demands

Ability to safely and successfully perform the essential job functions consistent with the ADA and applicable federal, state, and local standards



Primarily sedentary work, involving sitting or remaining stationary for extended periods, with occasional movement within the office environment



Ability to perform repetitive computerbased tasks, including use of a keyboard, mouse, and monitor