Case Management Coordinator

Pittsburgh, PA, US • Posted 1 day ago • Updated 1 day ago

Contract W2

Contract Corp To Corp

Contract Independent

On-site

$20 - $22/hr

Talent Software Services, Inc

Fitment

Dice Job Match Score™

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Job Details

Skills

COMMUNITY HEALTH WORKER
CHW
CERTIFIED IN PUBLIC HEALTH
CPH
CERTIFIED HEALTH EDUCATION SPECIALIST
CHES
CERTIFIED PEER SUPPORT SPECIALIST
CPSS
CCHW
HEALTH WORKER
COMMUNITY HEALTH
OUTREACH SPECIALIST
HEALTH NAVIGATOR
COMMUNITY

Summary

Case Management Coordinator

Job Summary: Talent Software Services is in search of a Case Management Coordinator for a contract position in Pittsburgh, PA. The opportunity will be nine months with a strong chance for a long-term extension.

Primary Responsibilities/Accountabilities:

• Initiate outreach efforts, both face-to-face and telephonically, related to targeted
preventive health, care gaps, maternity, care transitions, health related social
needs and chronic condition initiatives. Educate members on the importance of
targeted preventive health services, assess opportunities for care management
intervention, and make appropriate referrals, including referrals to community
resources as needed. Contact members, providers, and community agencies to
coordinate access to preventive health services and/or assistance to address health-related social needs.
Identify member barriers, develop action plans, and engage in empowering interactions to guide members towards sustainable career paths.
Serve as a subject matter expert in education and employment supports within the community.
Develop a rapport with members, community-based organizations and provider partners to establish a supportive relationship which empowers members to take an active role in their health and wellness.
Contribute to the development and preparation of educational materials for members and providers. Provide summary and outcomes of outreach attempts and community education to management and peers.
Participate in the development of programs that are effective, measurable and innovative, with a special emphasis on reaching at risk members. Conduct SDOH assessments as needed and assist with scheduling appointments, addressing social health barriers, and answering questions.
Understand the Organization''s lines of business and benefits for members in order to provide accurate and current information to member.
Represent the company at community events, including events sponsored by community partners.
Other duties as assigned or requested.

Qualifications:

High School Diploma or GED
1 year of Community Health Worker experience or related field
Lived experience in the community served
Experience in Medicaid regulations
Experience in customer service/member services within the healthcare sector
Experience working with at-risk populations

LICENSES OR CERTIFICATIONS

Certified Community Health Worker (CCHW) - PA Certification Board within 12 months of start date.

Preferred:

Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services
The ability to interact well with peers, supervisors and customers and work as a team member
Ability to solve problems independently and creatively and be proactive, selfdirected, assertive and creative in problem solving and system planning
Ability to handle many tasks simultaneously and respond to customers and their issues promptly
Possess good written and oral communication skills
Have an appreciation of cultural diversity and sensitivity towards the Medicaid population with demonstrated expertise in topics related to cultural competency including working with members with limited English proficiency.
Be aware of issues members face related to healthcare including transportation, childcare, lack of knowledge concerning preventive health, distrust of the system as well as other personal, social, financial barriers
Must demonstrate patience and empathy when interacting with members and all internal/external customers

If this job is a match for your background, we would be honoured to receive your application!

Providing consulting opportunities to TALENTed people since 1987, we offer a host of opportunities, including contract, contract to hire, and permanent placement. Let''s talk

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: talmn001
Position Id: 26-03570
Posted 1 day ago

Company Info

About Talent Software Services, Inc

We pride ourselves in making sure that diversity in the workplace is at the forefront of our business. Our Founder, Dave Iacarella, is an Army Veteran who is committed to giving back to fellow Veterans. We are proud of our history of transitioning military Veterans into the workforce with companies that value their service. TALENT helps companies meet their veteran and diversity spend initiatives and requirements. We are committed to supporting veteran and diverse organizations.

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Case Management Coordinator

Talent Software Services, Inc

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Job Details

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About Talent Software Services, Inc

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