Jira Administrator

Job Number: R0240199

Jira Administrator
The Opportunity:

Everyone is trying to "harness the cloud," but not everyone knows how. As a cloud computing infrastructure architect, you know how to take advantage of cloud capabilities. On our team of experienced professionals, you'll use cutting-edge enterprise cloud platforms to support your clients as they modernize their IT infrastructure and meet their most challenging missions. We're looking for a Jira Administrator to help manage the Atlassian Jira platform, focus on configuration, user management, and system customization to meet business needs. This role is responsible for controlling workflows, screens, fields, and apps, and holding higher permissions than project administrators.

The ideal candidate brings a strong blend of Jira administration, workflow engineering, and automation expertise, with the ability to operate in a fast-paced, high-visibility government environment. Key duties include but are not limited to enhancing productivity through automation, managing licensing costs, and ensuring efficient workflow design.

Grow your skills at the leading edge of innovation.

How You'll Contribute:

• Own and manage the Jira Software and Jira Service Management to support multiple delivery teams at scale
• Design and implement scalable workflows, permission models, and configuration schemes aligned to program needs and agile operations requirements
• Build and maintain automation solutions, such as Jira Automation or ScriptRunner to reduce manual processes and improve operational efficiency
• Develop advanced dashboards and reporting using JQL and native tools to provide leadership with visibility into program health, velocity, and risks
• Standardize Jira usage across teams by establishing best practices for backlog management, sprint tracking, and reporting structures
• Partner with program leadership, product owners, and delivery teams to translate business needs into technical Jira solutions
• Support Agile delivery by configuring Jira to enable Scrum, Kanban, and SAFe frameworks
• Continuously assess and improve Jira configurations to enhance performance, scalability, and user experience
• Manage user access, roles, and permissions in compliance with security and governance requirements
• Provide technical guidance and support to users, troubleshooting issues and driving adoption of Jira best practices

Join us. The world can't wait.

You Have:

• 3+ years of experience administering Jira in a mid-to-large scale environment, including multiple teams and 50-100+ users
• Experience as an Atlassian Global Administrator
• Experience Jira workflows, schemes, such as permission, notification, and screen, and configurations, Jira Automation or ScriptRunner, such as validators, post-functions, or custom logic, Jira Query Language (JQL), and dashboard and report development
• Experience with Jira Service Management (JSM) configuration and support
• Experience supporting Agile delivery teams, such as Scrum, Kanban, or SAFe, through Jira configuration
• Experience with Agile project management, lean development principles, and Scrum practices, including point estimations, sprint planning, retrospective meetings, and requirements gathering sessions
• Knowledge of Atlassian Cloud or Data Center environments
• Ability to translate functional requirements into technical Jira solutions
• Secret clearance
• Bachelor's degree or 5+ years of experience as Jira administrator in lieu of a degree

Nice If You Have:

• Experience with DoD or IC
• Experience with large-scale programs worth over $1M annually for government clients
• Experience with Advana is a plus
• Experience integrating Jira with Confluence, APIs, or DevOps toolchains
• Experience in workflow optimization and process improvement
• Experience managing or supporting enterprise-scale Atlassian environment
• Ability to work with technical and non-technical stakeholders
• Ability to be detail-oriented with a focus on delivering high-quality, reliable solutions
• Possession of excellent collaboration skills

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $86,800.00 to $198,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.

• Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
• Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
• Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.