ServiceNow Lead Technical Consultant - ITSM/Now Assist

Role Summary The Senior Technical Consultant will lead configuration and implementation of Ivanti ITSM improvements to stabilize service operations ahead of EPIC. This role owns the technical build across incident and service request workflows, intake standards, routing/assignment, approvals, notifications, reporting, and release to production. consultant partners closely with process leads, SMEs, and the project manager to deliver tested, documented, and adopted changes within the implementatio

Role:TC Location:Remote Scope: Enterprise Architecture (EA was APM) to support configuration activities and provide advisory direction to the customer on EA.Requires a consultant with significant project experience in Enterprise Architecture (EA) TPM/TRM.Require Certifications: CSA, CAD, CIS - APM/SPM This role is not open to 3rd party vendors/suppliers.

Role:Sr. TC - Risk Location: Remote Scope: The TC needs to be able to configure: Policy Config and setupPolicy frameworkEntity managementCompliance Authority and control frameworkCompliance monitoringIssue managementIntegrations ArcherWorkdayWebservices TBDRequired Certifications: CSA, CAD, CIS - GRC/IRM/TRPM This role is not open to 3rd party vendors/suppliers.

About Proviniti Proviniti helps leading enterprises modernize legacy systems, unlock the value of AI, and transform operations with speed, efficiency, and dedication to client success. We are a strategic Premier ServiceNow partner specializing in Risk Management, Business Continuity Management, Security Operations, and ITx implementations. Position Overview In this role you will have high visibility in the industry and will partner closely with sales, delivery leads, and executive stakeholders