Lead UX/UI Designer

Position: Lead UX/UI Designer

Location: Newton, MA

Duration: Contract to Hire (11 months)

Responsibilities:

• Lead design efforts on projects from concept to implementation, taking full ownership of work throughout the process
• Create user-centered experiences grounded in research insights, competitive analysis, and UX best practices
• Develop design artifacts, including journey maps, wireframes, user flows, interactive prototypes, and high-fidelity mockups
• Deliver detailed design specifications and documentation for development teams
• Work closely with developers to ensure designs are implemented according to specifications
• Provide a voice for customers within the team, advocating for user needs

Design System & Standards

• Contribute to and enhance our internal design system library within Figma
• Help maintain design consistency across products and experiences
• Document patterns and component guidelines for team use
• Deliver detailed design specifications and documentation for development teams
• Apply systematic thinking to complex design problems

Research & Strategy

• Conduct competitive analysis and stay updated on industry best practices
• Identify opportunities to improve customer/consumer experiences
• Support heuristic evaluations, A/B testing, and design validation
• Participate in business walkthroughs and stakeholder interviews

Collaboration & Communication

• Collaborate with our research team to implement insights into design solutions
• Partner with content strategists and copywriters to create cohesive experiences
• Present design solutions to stakeholders and executives with a clear rationale
• Communicate effectively with both technical and non-technical audiences
• Facilitate high-level strategic decisions with buy-in from multiple disciplines

Requirements:

• Bachelor's degree or equivalent work experience
• 6+ years of experience in user experience design, interaction design, UI design, and/or digital product design
• Proficiency in Figma and Adobe Creative Suite
• Strong portfolio demonstrating experience designing complex systems across multiple platforms
• Excellence in visual design with an understanding of design principles and accessibility standards
• Experience documenting and annotating complex interactions for development teams
• Excellent written, presentation, and verbal communication skills
• Ability to work collaboratively across disciplines and organizational levels
• Self-starter with strong project management skills who delivers work on time
• Growth mindset with a willingness to learn new tools and approaches

Preferred:

• Experience in financial services or education technology
• Knowledge of design thinking methodologies
• Understanding of agile development processes
• Background in conversion optimization and/or e-commerce