Job Title: Scrum Master
Location: Reston, VA (Hybrid)
Duration: 12 Months+
Notes:
Candidates from DC, MD, VA, West VA, FL, NJ, NY, TX only
Remote Job (Onsite in once in 2 months for PI planning)
Looking for a Senior Scrum Master
Any experience with ServiceNow delivery would be plus but not required
Certifications is required (any SAFE certification)
Will be managing two projects/ teams (Contact center & FEP hub (ServiceNow based)
Healthcare experience is preferred but not required
PURPOSE:
Leads multiple cross functional teams, or Agile Release train (ART) guiding them on how to use Agile, Scaled Agile Framework (SAFe), Scrum and Lean(e.g. Kanban) values/practices through servant leadership. Creates and nurtures a culture of continuous learning, growth mindset and agile maturity in teams/ART through agile practices, agile mindset, metrics, SAFe guidelines, removes blockers and partners with leadership. Exhibits and permeates the behaviors of a Lean-Agile Leader with a Lean-Agile Mindset.
ESSENTIAL FUNCTIONS:
40% Facilitates the team's progress toward team goals The Sr. Scrum Master acts as the facilitator for many teams or as the Release Train Engineer (RTE) for a SAFe Agile release train(ART). Continuously engage in challenging the old ways of working to improve team level or ART level performance in the areas of quality, predictability, flow, velocity and other metrics defined by the enterprise. Help the team or ART focus on daily and/or Iteration Goals in the context of the current Program Increment (PI) or Release Objectives. Leads team/ART efforts in relentless improvement Helps the team improve and take responsibility for their actions; facilitates the team retrospective. Teaches problem-solving techniques and helps the team become better problem-solvers for themselves. Facilitates team meetings such as Daily Stand-up, Iteration Planning, Iteration Review, Iteration Retrospective etc or ART level meetings such as PI planning, Scrum of Scrums, PI retrospectives etc. Ensures the DoD (Definition of done) and other team/ART level working agreements are being followed. Facilitates discussion, decision making, and conflict resolution within the team/ART to improve team level performance and value delivery.
30% Supports the team's/ART's efforts to continuously improve communications and relationships with other teams. Takes a lead role in coordinating work with other teams to improve flow and throughput. Frequently represent the team in the Scrum of Scrums (SoS), or run the Scrum of Scrum meeting, and/or other program level ceremonies to plan, execute, and improve the work & operating models. Helps their teams remain aware of opportunities to engage and improve larger program effectiveness. Helps their teams build effective relationships with the supporting teams like User Experience, Architecture, Shared Services etc. Supports the Product Owner and Product Management areas in their efforts to manage the backlog and guide the team while facilitating a healthy team dynamic with respect to priorities and scope.
15% Eliminates impediments by engaging the right stakeholders within the organization or partner organizations. The Sr. Scrum Master supports the team/ART in addressing and eliminating these issues to improve the likelihood of achieving the objectives of the Iteration or PI. Assists with internal and external communication and improves transparency.
15% Exhibits and infuses the behaviors of a Lean-Agile Leader to nurture a Lean-Agile Mindset in the team, leadership and the program. Provide input and lead initiatives to improve business agility in the team/program/enterprise. Identify and drive the culture change required to improve agility within their teams and ART's.
Required Experience:
5-8 years or equivalent in the use of Lean, Agile methodologies including three plus years as Scrum Master or Kanban lead. Proven success leading multiple Agile teams to agile maturity and improved customer outcomes.
Scrum Master on a SAFe Agile Release train
Leading Change and continuous improvement, working with a cross functional team by applying lean agile methods
Experience doing value stream mapping, system level optimizations etc. applying Theory of Constraints and other Lean techniques
Knowledge of Lean Agile values, principles and practices , Advanced
Knowledge of Lean agile frameworks like Scrum, Kanban, Expert
Knowledge of Scaling frameworks like SAFe, Advanced
Demonstrate strong and clear accountability for program success , Expert
Licenses/Certifications:
SAFe Scrum Master Certification Upon Hire Pref
Certified Scrum Master (CSP) Upon Hire Req
Certified SAFe Release Train Engineer Pref
Certified Scrum Professional Pref
Never miss an opportunity! Create an alert based on the job you applied for.
