Global IT Endpoint Administrator

RESPONSIBILITIES:
Kforce has a client in Chesterfield, MO that is seeking a Global IT Endpoint Administrator.

Responsibilities:
* Administer, configure, and monitor the MDM platforms (Kandji and Intune) for macOS, iOS, Android, and Windows devices
* Enroll, provision, and deploy devices to end users; manage device profiles, policies, and security settings
* Perform regular audits and reports on device inventory, compliance and usage
* Provide technical support and troubleshooting for endpoint-related issues and escalate complex problems to the appropriate teams through ServiceNow
* Collaborate with other IT teams and stakeholders to ensure alignment and integration of MDM solutions with other IT systems and services
* Research and evaluate new MDM features, tools, and best practices to provide recommendations for improvement
* Document and update MDM processes, procedures, and knowledge base articles
* Train and educate end users and technical teams on MDM policies, procedures, and best practices accordingly
* Identify and implement new technologies, solutions and best practices to enhance the digital experience for the organization
* Participate in digital experience projects and initiatives including but not limited to: AI tool implementations, ServiceNow experience enhancements, onboarding experiences and digital experience monitoring (DEM)
* Stay updated on the latest trends and developments in digital experience and share insights and learnings with the IT team

REQUIREMENTS:
* Bachelor's degree in Computer Science, Information Systems, or related field, or equivalent work experience
* 3+ years of experience in MDM administration, preferably with Kandji and Intune
* Strong knowledge of MDM concepts, standards, and best practices
* Proficient in macOS, iOS, Android, and Windows device management, configuration, and troubleshooting
* Experience with scripting languages such as PowerShell, Python, or Bash
* Excellent communication, collaboration, and problem-solving skills
* Ability to work independently and as part of a team
* Ability to prioritize and manage multiple tasks and projects
* Ability to learn new technologies and adapt to changing environments
* Passion and curiosity for digital experience innovation

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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