Associate UX Content Strategist

Job#: 3019161

Job Description:

Apex Systems is a world class technology services business that incorporates industry or insights and experience to deliver solutions that fulfill our clients' digital visions.

Apex has an opportunity for an Associate UX Content Strategist. For applicants who are interested in this opportunity, send your updated resume to .

Here are the details:

Position: Associate UX Content Strategist

Location: Remote or Boston, MA

Project Duration: 7 months

Rate: Negotiable Based on Experience

JOB SUMMARY

Associate Content Strategist

JOB DESCRIPTION

Position Overview:

Our Client's UX team is seeking an Associate UX Content Strategist. This role will be responsible for writing engaging, informative UX content vital for our products and customer experience, including patients, caregivers, and health care providers around the world, to help simplify the lives of those touched by diabetes.

You will elevate the customer-centricity of the UX and inspire action. You excel through innovation, creativity, energizing others, and attention to detail. You are expected to think like a strategist, lead as a servant, and raise the quality of UX by being a persistent advocate for customers. You will use your organization and positive communication skills to work strategically with other team leaders and members across the organization. Finally, you have a passion for putting our customers' needs first.

Core Responsibilities:

Strategy and roadmap:

• Work closely with design, research, product, and other partners to develop a shared UX strategy.

Content strategy excellence:

• Create compelling and empowering user experiences through engaging, on-brand digital UX content.
• Generate informative and persuasive content in support of positive outcomes.
• Ensure all content is consistent in terms of brand, style, voice and tone, quality, and literacy/grade levels.
• High level of competency in applied writing skills, especially writing for a lay user audience.
• Strategize and define content frameworks while also documenting your rationales and decisions.
• Execute and align teams on content strategy and UX copy.
• Collaborate effectively and frequently with cross-functional stakeholders (e.g., UX, PM, Marketing), leading the content revision process, and achieving deadlines.

Communication and influence:

• Ask inquisitive questions in a collaborative manner, do things differently, champion innovation, and strive for simplicity.
• Communicate content strategies in a clear and concise manner using your presentation skills.
• Actively involve and collaborate closely with key stakeholders.

Center of Excellence, education, and advocacy:

• Peer review other Content Strategists' work by reviewing proposed content as applicable and providing feedback.
• Always strive to learn and raise the bar on your own and be open to receiving and giving feedback to build stronger content strategy practices.

Preferred Skills and Competencies:

• Knowledge of best practice Content Strategy Frameworks and Design Principles.
• Foundational understanding of UX design, as well as common design tools, language, and processes.
• Creativity and empathy to recognize and address the user's challenges.
• Eagerness and aptitude to learn new technologies quickly.
• Basic project management skills.
• Understanding of agile software development environment.
• Basic skills in design tools such as Figma, JIRA, Miro.
• Familiar with Medical Device development processes, familiarity with Diabetes.

Education and Experience:

• Bachelor's (or higher) in a discipline related to UX Content Strategy (e.g. Business Communications, Creative Writing, English).
• Minimum of 1-2 years' experience in UX writing/editing for mobile app based product.

Additional Information:

• This role is remote.

Please provide a portfolio link and password (if needed).

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.