Position: Technical Records Specialist 

Location: Boise, Idaho
Experience: 1+ Years
Interview Mode: Webcam or In-Person

We are looking for a detail-oriented and customer-focused Technical Records Specialist 2 to support the Newborn Screening and Children's Special Health Programs in Boise, Idaho.

The ideal candidate should have experience in medical records, data entry, database management, record maintenance, and customer service. Candidates should have excellent communication skills and the ability to manage records accurately while supporting healthcare providers and families.

Required Skills & Qualifications:

• 1+ years of experience in data entry, records management, or database administration.

• Experience maintaining and updating computerized record systems.

• Strong customer service and communication skills.

• Experience with Microsoft Excel, Word, Teams, and Outlook.

• Ability to enter, retrieve, review, and validate data.

• Experience maintaining accurate records and identifying data errors.

• Strong attention to detail and organizational skills.

• Ability to research information, resolve issues, and troubleshoot basic software or process problems.

• Ability to prepare, proofread, and maintain professional business correspondence.

• Ability to work independently and collaboratively.

Key Responsibilities:

• Maintain specialized software and computerized record systems.

• Manage data collection, entry, retrieval, and record maintenance.

• Provide customer service and technical assistance to healthcare providers and families.

• Review records for accuracy and correct data inconsistencies.

• Extract and organize data for analysis and reporting.

• Support data quality improvement initiatives.

• Follow applicable policies, procedures, and regulatory requirements.

• Assist with program-related administrative and technical activities.

Preferred Background:

• Medical Records

• Healthcare Administration

• Records Management

• Data Entry / Data Coordination

• Database Management

• Customer Support

Interested candidates can share their updated resumes to and . along with their current location and availability.