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Acqueon Product Owner

Remote • Posted 1 day ago • Updated 1 day ago

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product owner

Summary

Job Title: Acqueon Product Owner
Location: Remote

Mandatory Skills: Product owner on Acqueon, Auto Dialer campaign Management, Healthcare background MUST in recent projects, Call Centre operations, Sales, Compliance, Acqueon Dialer platform experience, 7+ Years experience MUST in Acqueon Dialer

Job Description:

Looking for a seasoned Product Owner that is familiar with an auto-dialer campaign
management. The individual needs to lead efforts independently, work effectively with a
scrum team using agile methodology and well as have the ability to work across teams. The
product owner must collaborate with business stakeholders: Marketing, Call Center
Operations, Sales, Compliance, and other IT teams to ensure seamless operations of the
campaign. The individual will be responsible to gather requirements, work with scrum teams
to create the user stories, work with the developers to ensure prioritized work is consumed in
the appropriate sprints and continue the backlog management of requests. They will conduct
testing efforts with QA team members to ensure all requirements are met, organize UAT
sessions with business stakeholders, Provide the support needed for incidents/defects. They
will create well defined presentation decks to highlight all new or updated functionality to the
business partners. The Product Owner must have strong written and verbal skills and must be
able to utilize data to tell a story.
They need to have worked as a Product owner on Acqueon, not a technical Developer or a Jr. PO.

Key Responsibilities:

Lead product ownership for the Acqueon Dialer platform, ensuring optimal campaign
performance and compliance.
Partner with business stakeholders across Marketing, Call Center Operations, Sales,
Compliance, and IT to define and deliver campaign strategies and enhancements.
Gather and document business requirements, translate them into actionable user stories,
and manage a well-prioritized product backlog.
Collaborate closely with developers and QA teams to ensure features are developed,
tested, and deployed according to specifications and sprint goals.
Conduct and oversee UAT sessions with business partners to validate new functionality.
Provide production support for incident resolution and defect management.
Create and deliver professional presentation decks to communicate new or enhanced
capabilities to business stakeholders.
Leverage data to tell a clear, compelling story and support informed decision-making.

Qualifications:

Extensive experience in Customer Service environments, with hands-on experience in
dialer operations.
Strong understanding of Agile methodologies, including sprint planning, backlog
grooming, and cross-functional collaboration.
Excellent written and verbal communication skills, with the ability to influence and
engage across all levels of the organisation.
Acqueon Dialer platform experience
wilio integration or communication platform experience
Healthcare industry background.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10106248
Position Id: 2026-4032/103852
Posted 1 day ago

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