Our government client is looking for experienced Microsoft Service Manager Engineer on an onsite 12+ months renewable contract opportunity in Columbia, SC.
Role: Microsoft Service Manager Engineer
SCOPE OF THE PROJECT:
Agencyis seeking an experienced System Center Service Manager administrator. The primary focus of this role is maintaining System Center infrastructure and intaking new requests into Service Manager, Working in the Cireson Web Portal and Developing workflows in System Center Orchestrator.
Daily Duties / Responsibilities:
Essential Responsibilities The Service Manager Engineer will report to the agency Bureau Chief of Information Technology Services. They will work with agency business units to collect and develop requirements for System Center Service Manager request and service offerings. The position is focused on administration and creation of new requests. Work with System Center Orchestrator. Create new orchestrator workflows, maintaining, and updating workflows. Work with Cireson. Maintain and update software and work with vendor to fulfill service requests. Updating JavaScript for service requests. Maintain, update, patch System Center, Orchestrator, and Cireson. Interact with staff, other team members, all levels of management and internal and external organizations, including vendors performing outsourced work, in the compilation and management of information needed for Service Manager requests. Work with technical staff and business stakeholders to create deliverables and artifacts that are intended for audiences of varying levels of technical knowledge. Serve as a Subject Matter Expert (SME) and/or Point of Contact (POC) for developing and managing processes related to the Service Manager environment. Make recommendations on specific improvements in efficiency, effectiveness, report template and structure, and productivity to leadership. Act as a liaison between the technical team and management from various stakeholder areas including executive level management. Some after hours project and platform support will be expected. Program Experience: Current or recent experience with MS System Center is required and will be given the highest weight. Experience should include well documented success with previous MS System Center projects as well as experience in an enterprise level System Center environment. Technical Knowledge:
Recent experience related to any or all the following technologies would be considered required for this position:
MS System Center Service Manager
MS System Center Orchestrator
Cireson web portal for Service Manager REQUIRED SKILLS (RANKED IN ORDER OF IMPORTANCE):
- Minimum 3 years of working in adevelopment role supporting Microsoft System Center Service Manager. Candidate needs to be able to demonstrate a deep understanding of services & features, site design & best practices
Preferred Skills (rankedin order of Importance):
- Working knowledge of Ciresonweb portal for Service Manager
- Working knowledge of System Center Orchestrator
REQUIRED EDUCATION/CERTIFICATIONS:
- Bachelors degree and/or 5 years of recent related work experience
PREFERRED EDUCATION/CERTIFICATIONS:
- Microsoft Server Administration Related Certifications
About Vector: Vector Consulting, Inc., (Headquartered in Atlanta) is an IT Talent Acquisition Solutions firm committed to delivering results. Since our founding in 1990, we have been partnering with our customers, understanding their business, and developing solutions with a commitment to quality, reliability and value. Our continuing growth has been and continues to be built around successful relationships that are based on our organization''s operating philosophy and commitment to ** People, Partnerships, Purpose and Performance - THE VECTOR WAY Celebrating 30 years of service.
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