Program Manager,

Job Title : Program Manager, Integrated Operations PMO
Job Location: Santa Clara CA
Contract : 10 Months

We are considering W2 candidates only for this role. C2C profiles will not be reviewed.

Description:

• We are seeking an experienced Program Manager specializing in Finance and ERP transformation to join the Integrated Operations PMO.
• This role owns delivery across planning, design, testing, cutover, and hypercare for Procure to Pay and Core Finance strategies.
• You will ensure execution, coordination, and governance are handled with rigor, allowing the business to focus on strategic decision-making.
• Accountabilities include integrated planning, cross-vendor execution, testing discipline, data readiness, and stakeholder communications for large-scale ERP initiatives (e.g., S/4HANA).
• You will partner with the Core Finance Sr. Program Manager, business stakeholders, IT, and PMO teams to ensure transformation readiness.

Responsibilities:

• Program & Integrated Planning: Own the integrated program plan and cutover timeline. Align release windows, SAP go-lives, SIT/UAT cycles, and hypercare across multiple vendors (e.g., IBM, Graphite, Vertex, Workday) to provide a single, trusted timeline.
• Cross-Vendor Coordination: Lead day-to-day coordination across system integrators and SaaS vendors. Resolve issues involving payment methods, bank keys, tax codes, and master data to prevent business teams from acting as go-betweens.
• Governance & RAID: Manage a disciplined RAID process using JIRA. Formally document critical decisions regarding company code/plant rules and system interactions to prevent re-litigation.
• Testing & Cutover: Enforce SIT/UAT governance, including test scripts, data, defect triage, and go/no-go criteria. Drive cutover execution via runbooks, sequencing, and escalation management.
• Scope & Delivery: Protect business priorities by distinguishing "must-have" go-live capabilities from post-go-live enhancements. Manage mid-stream scope expansion and communicate trade-offs to leadership.
• Data Quality: Coordinate data remediation (supplier cleansing, tax IDs, bank formats). Ensure the business validates business rules rather than raw files.
• Stakeholder Engagement: Own communication cadences (leadership updates, weekly change highlights) using JIRA, Slack, and Zoom. Partner with change management to drive readiness through focus groups and training.

Escalation: Manage escalation paths to vendor leadership and internal executives when quality or timelines are at risk.
Qualifications:

• 4 6+ years of program/project management experience focused on enterprise ERP transformations.
• Proven ability to drive multi-phase S/4HANA (or similar) projects end-to-end (Plan to Hypercare).
• Deep knowledge of procurement, AP, GL, tax, and master data to identify downstream impacts.
• Ability to navigate stakeholders (Finance, Tax, Treasury, IT) to reach decisions independently.
• Experience with multi-system integrations (CPI, PR/PO flows, tax engines) and data-quality workstreams.
• Experience building SIT/UAT strategies and cutover runbooks.
• Proficiency in JIRA, RAID logs, and GDrive in agile/iterative environments.
• PMP or CAPM certification preferred; familiarity with Agile/Scrum is a plus.