Aero Product Service Engineer

Job Description Summary
The Aero Product Service Engineer is responsible for providing technical support for our Gas Power customers on GE Vernova supplied equipment, including the gas turbine package, engine and auxiliary systems. In this role you will provide technical assistance related to installation & commissioning (I&C) of new units and technical troubleshooting of operating units (gas turbine package / engine / generator and accessories) in the North American (NAM) region. In some instances, you will assist in complex investigations for field events.

Job Description

Roles and Responsibilities

• Provide remote technical support of the GE Vernova Aero LM products (TM/LM2500, LM6000, LMS100).
• Provide customer issue resolution through preparation and delivery of technical documents.
• Oversee technical Installation & Commissioning activities of new GE Vernova Aero products.
• Ensuring timely and accurate customer support via use of Service Now.
• Uses some level of judgment and has ability to propose different solutions outside of set parameters but with guidance. Uses prior experience and on-the-job training to solve straightforward tasks. Has access to technical skills and analytic thinking required to solve problems. May use multiple internal sources outside of own team to arrive at decisions.
• Off-Hour availability and some travel time may be required.
• Perform site event analyses to determine root cause and corrective actions / preventative actions.

Required Qualifications

• Bachelor's degree or above in engineering or technology related discipline from an accredited university or college and 5 or more years of field service experience with gas turbine technology, instrumentation, electrical systems, or troubleshooting.

Desired Characteristics

• Strong oral and written communication skills.
• Demonstrated ability to analyze and resolve problems.
• Previous working experience with GE Aeroderivative Gas Turbine engine, package or controls systems.
• Working knowledge of mechanical / electrical systems, oil systems, fuel systems, water systems, generators, controls systems or other auxiliary equipment.
• Ability to read and understand technical drawings (one line diagrams, controls logic, schematics, P&ID, etc.)
• Ability to troubleshoot assembly related issues and / or gas turbine package operational issues.
• Experience leading projects involving multi-disciplinary teams.
• Comfort with interacting with customers, in person, answering technical questions.
• Demonstrated team player.
• Creative, out-side-the-box thinker.
• Self-starter
• Inquisitive
• Problem solver

GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Relocation Assistance Provided: Yes

For candidates applying to a U.S. based position, the pay range for this position is between $89,300.00 and $148,700.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set.

Bonus eligibility: discretionary annual bonus.

This posting is expected to remain open for at least seven days after it was posted on March 24, 2026.

Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.

GE Vernova Inc. or its affiliates (collectively or individually, "GE Vernova") sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual.