Desktop Support Technician

Austin, TX, US • Posted 2 hours ago • Updated 27 minutes ago
Contract W2
12 Months
On-site
Depends on Experience
Fitment

Dice Job Match Score™

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Job Details

Skills

  • ITOPS_Desktop Support

Summary

Our government client is seeking an experienced Desktop Support Technician on a 12+ months renewable contract opportunity in Austin, TX.

Role: Desktop Support Technician

Key Responsibilities:
To assist in the manual labor and support associated with the computer/docking station refresh project. These staff would be performing the day-to-day work of imaging, replacing the computers and migrating the data. The process by which this is performed will be provided by the agency. These staff will be part of a team which include an agency subject matter expert, and a project manager to coordinate and lead the work. Windows 11 technical support experience would be helpful but is not required.

II.  CANDIDATE SKILLS AND QUALIFICATIONS
 

Minimum Requirements:
Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity.
YearsRequired/PreferredExperience
1RequiredSkill in handling multiple tasks, prioritizing, and meeting deadlines. Knowledge of personal computers, components, printers and microcomputers terms. Ability to work cooperatively with others in a professional work environment.
1RequiredMaintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Prepares or assists in the preparation of service record documentation.
1RequiredProvides technical assistance and support for applications and hardware problems. Installs, maintains, moves, and assists in testing and upgrading new and existing hardware/software. Maintains the necessary security controls over software.
1RequiredAbility to provide excellent customer services. Ability to lift and relocate 30 lbs
1RequiredInstalls, maintains, moves, and assists in testing and upgrading new and existing hardware and software. Maintains the necessary security controls over software.
1RequiredExperience using WordPerfect, MS Office Suite. Working knowledge of Windows Operating Systems. Skill in effective oral and written communication
1RequiredAssists in monitoring and providing assistance on the use and interface of systems, subsystems, and software applications. May be responsible for accessing data from and transferring data to various local, state, or federal databases.
1RequiredKnowledge of the practices, principles, and techniques of computer operations, of information systems, of computer software and hardware, and of information security policies and procedures.
1RequiredSkill in the use and support of personal computers, in the use of applicable programs and systems, and in troubleshooting information systems. Ability to operate information technology systems and communicate effectively.
1RequiredEducation: Graduation from high school or equivalent
1PreferredWindows 11 technical support experience.


About Vector:
Vector Consulting, Inc., (Headquartered in Atlanta) is an IT Talent Acquisition Solutions firm committed to delivering results. Since our founding in 1990, we have been partnering with our customers, understanding their business, and developing solutions with a commitment to quality, reliability and value. Our continuing growth has been and continues to be built around successful relationships that are based on our organization's operating philosophy and commitment to ** People, Partnerships, Purpose and Performance - THE VECTOR WAY

“Celebrating 35+ years of service”
#LI-MK1

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: vector
  • Position Id: 22133
  • Posted 2 hours ago
Contact the job poster
Manbir Khurana

Manbir Khurana

Vector Consulting, Inc Recruiter @ Vector Consulting, Inc
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