job summary:
Randstad is seeking a seasoned Senior Kofax engineer to lead and operate a combined support + development team responsible for an enterprise-scale Kofax (TotalAgility) environment. This is a hands-on role focused on production support, maintenance, upgrades, SLA-based incident response, and vendor/trans-vendor coordination during an ongoing integration and platform migration.
location: Riverwoods, Illinois
job type: Solutions
salary: $65 - 70 per hour
work hours: 9am to 6pm
education: Bachelors
responsibilities:
Job Duties - Scope of Responsibilities
Solution Design & Development
- Design and implement end-to-end solutions using Tungsten TotalAgility v7.11 or latest.
- Configure and customize workflows using Tungsten TotalAgility Designer and Transformation Modules.
- Develop custom components and integrations using .NET (C#).
- Build intelligent document processing solutions involving classification, extraction, validation, and workflow orchestration.
- Apply innovative and optimized approaches to process automation.
Banking Domain Expertise
- Demonstrated understanding of banking document processing, including:
- Cheques (personal, business, cashier's checks)
- Lockbox and remittance documents
- Account opening, KYC, and onboarding documents
- Loan, mortgage, and statement processing
- Ability to configure document classification and extraction based on bank-specific document types, layouts, and compliance needs.
Reporting & Data Management
- Design and support dashboards and reports using Tungsten Insight (formerly Kofax Insight).
- Develop and maintain reports, KPIs, and operational metrics.
- Strong experience with SQL Server, including:
- Complex queries
- Stored procedures
- Reporting and performance optimization
- Hands-on experience with Tungsten TotalAgility and reporting databases.
Infrastructure, Cloud & Release Management
- Strong understanding of Tungsten TotalAgility server architecture, including application, web, transformation, and database servers.
- Experience performing:
- Product upgrades
- Fix pack installations
- Environment patching and maintenance
- Working knowledge of cloud platforms (Azure / AWS).
- Understanding of DevOps and release management practices, including deployment coordination and environment management.
Support & Operational Excellence
- Provide L2/L3 production support for Tungsten TotalAgility applications.
- Troubleshoot suspended jobs, workflow failures, infrastructure issues, and performance bottlenecks.
- Perform root cause analysis and implement permanent corrective actions.
Delivery, Governance & Tools
- Operate within Change and Release Management frameworks.
- Work in Agile/Scrum delivery models.
- Use JIRA for requirement tracking, user stories, defects, and sprint execution.
- Contribute to delivery planning, estimations, and continuous improvement initiatives.
Leadership & Client Engagement
- Lead and mentor development teams, ensuring adherence to best practices and delivery standards.
- Participate in client discussions, including:
- Requirements analysis
- Design reviews
- Status reporting and issue resolution
- Communicate effectively with technical and non-technical stakeholders.
Job Requirements - - Tungsten TotalAgility (formerly Kofax TotalAgility)
- .NET (C#)
- Tungsten / Kofax Transformation Modules
- Tungsten Insight reporting
- SQL Server (queries, stored procedures)
- Banking document processing (cheques and bank document types)
- Infrastructure and server architecture
- Release and change management
- Agile / Scrum delivery
- Strong communication and leadership skills
qualifications:
The ideal candidate will have deep Kofax TotalAgility experience (past work on v7.9 / v7.11 and familiarity with Kofax 8.x) and the leadership skills to manage a small team and drive reliable operations.
Kofax TotalAgility (7.9,7.11,8.x) Enterprise Deployments Leadership
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
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