Experience as a Business Analyst
Required
8
Years
Extensive experience as a SharePoint Designer or SharePoint Site Owner
Required
8
Years
Experience with Team Foundation Server (TFS) or Azure DevOps tool suite
Required
8
SharePoint experience designing, validating, and supporting web and workflow solutions, including custom lists, libraries, and content types
Required
8
Strong background in comprehensive QA testing, including system-level, workflow, scenario-based, and edge-case validation
Required
8
Strong analytical, conceptual thinking, and problem-solving abilities
Required
8
Proven experience evaluating business processes and performing business process re-engineering
Required
8
Demonstrated ability to work autonomously and drive tasks to completion with minimal oversight
Required
8
Positive interpersonal skills
Required
8
Excellent written and verbal communication skills, with the ability to clearly convey technical and business concepts
Required
8
Advanced proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams)
Required
8
Strong organizational and presentation skills
Required
8
Extensive experience creating user-focused documentation (guides, technical references, and knowledge articles) aligned with WCAG standards
Required
8
Working knowledge of Agile and the Software Development Life Cycle (SDLC)
Required
8
Working knowledge of NCDOT s Preconstruction business process
Desired
3
Understanding of NCDOT s Transportation Life Cycle business process
Desired
3
Experience with Balsamiq Wireframes
Desired
3
Experience with Power BI and Power Applications
Desired
3
Years
Experience working in ServiceNow
Desired
3
Years
Experience working with Microsoft Copilot agents
Desired
3
Years