Sr. Network Visibility Engineer - Remote - 12 months contract - Direct client (Must have: LogicMonitor Infrastructure & Network Monitoring, ThousandEyes Network Intelligence & Synthetics, NetBrain Network Automation & Topology, ServiceNow ITSM)

Must have: LogicMonitor Infrastructure & Network Monitoring, ThousandEyes Network Intelligence & Synthetics, NetBrain Network Automation & Topology, ServiceNow ITSM & Event Management, Grafana Visualization & Dashboards / CloudWatch AWS Observability and Prometheus Metrics Collection / Loki Log Aggregation

Required Qualifications

• 10+ years of experience in network engineering, network operations, or network monitoring/observability roles
• Hands-on experience working with LogicMonitor at enterprise scale, including data source configuration and custom LogicModule development
• Proven expertise with ThousandEyes agent deployment, synthetic test design, path analysis, and BGP monitoring
• Experience contributing to NetBrain deployments for network topology mapping, runbook automation, and network diagnostics
• Strong understanding of enterprise network architecture: LAN/WAN, data center fabric, SD-WAN, firewall/load balancer, and cloud networking (AWS, Azure, or Google Cloud Platform)
• Familiarity with network protocols relevant to monitoring: SNMP, ICMP, BGP, OSPF, DNS, HTTP/S, and network path tracing
• Experience integrating network monitoring tools with ServiceNow (event management, CMDB, incident automation)
• Ability to build and maintain Grafana dashboards sourcing data from multiple network monitoring platforms
• Proficiency in scripting for automation and integrations Python or similar (Bash, PowerShell acceptable)
• Strong communication skills able to translate network visibility data into clear reporting for engineering and operations stakeholders.
  

Preferred Qualifications

• Experience with CloudWatch for AWS network service monitoring (VPC Flow Logs, Transit Gateway, Direct Connect)
• Cisco/Juniper/Arista network certifications (CCNP, JNCIP, or equivalent) strongly preferred Familiarity with Prometheus and Loki as supplementary observability components within a Grafana stack
• Knowledge of ITSM processes and ServiceNow platform administration
• Experience in a large-scale enterprise environment with 5,000+ monitored network devices Background in NOC operations or network incident management

Key Responsibilities:

LogicMonitor Configuration & Expansion

• Contribute to the enterprise LogicMonitor deployment: collector management, device onboarding, data source configuration, and platform health as part of the network visibility team.
• Develop and maintain LogicMonitor dashboards, alert thresholds, and escalation policies covering network infrastructure including routers, switches, firewalls, load balancers, and wireless
• Build and customize LogicModules (DataSources, Event Sources, Property Sources) to extend monitoring coverage for bespoke or non-standard network devices
• Support the onboarding of new network infrastructure into LogicMonitor as the organization grows, working toward comprehensive coverage of critical network assets
• Assist with integrating LogicMonitor alert data into ServiceNow for automated incident creation and into Grafana for unified cross-platform dashboarding Thousand Eyes Network Intelligence & Synthetic Monitoring
• Work within the team to support and expand the ThousandEyes deployment including Enterprise Agent rollout, Cloud Agent utilization, and test configuration across the network estate
• Design and maintain synthetic monitoring tests (HTTP, BGP, network path, DNS, voice) covering critical internal services, SaaS applications, and internet egress paths
• Leverage ThousandEyes path visualization and BGP route monitoring to proactively identify network degradation, ISP issues, and cloud provider reachability problems
• Help integrate ThousandEyes alert data and metrics into Grafana dashboards and ServiceNow incidents for centralized correlation with other network events
• Use Thousand Eyes data to support root cause analysis, capacity planning, and vendor SLA validation.

NetBrain Network Automation & Topology

• Contribute to the NetBrain platform including network discovery, topology mapping, and device inventory synchronization with the broader CMDB
• Build and maintain NetBrain Runbooks to automate network diagnostics and troubleshooting workflows, reducing mean time to resolution for network incidents
• Develop Dynamic Maps and network topology views that support NOC operational workflows and Grafana observability dashboards
• Leverage NetBrain s automation capabilities to help execute pre/post-change validations and network state verification
• Support CMDB accuracy efforts by ensuring NetBrain discovery remains synchronized with ServiceNow asset recordsObservability Platform Integration & Dashboarding
• Build and maintain Grafana dashboards that aggregate network visibility data from LogicMonitor, ThousandEyes, NetBrain, and CloudWatch into unified network health views
• Support alert routing from network tools into the centralized alerting framework and ServiceNow event management
• Collaborate with platform teams to ensure network telemetry is correctly labeled, normalized, and queryable within the Observability Platform
• Contribute network-layer context to shared NOC dashboards, enabling Tier-1 teams to triage network events with minimal escalation.
  

Collaboration, Standards & Documentation

• Contribute to team standards for network device naming, monitoring coverage, alert severity, and escalation paths across all network monitoring tools
• Produce and maintain documentation including runbooks, onboarding guides, and monitoring coverage matrices
• Collaborate with NOC, Network Engineering, Cloud, and SRE teams to continuously improve network visibility and reduce alert noise
• Mentor junior engineers on tool usage, network monitoring best practices, and observability concepts

Required: Bachelor's degree in Computer Science or a related field

This role is open to W2 or those seeking Corp-Corp employment. The salary range for this role is $140 - $157k. For corp-Corp rates please contact the recruiter. In addition to other benefits, Accion Labs offers a comprehensive benefits package, with Accion covering 65% of the medical, dental, and Vision Premiums for employees, their spouses, and dependent children enrolling in the Accion-provided plans.