Senior Business Analyst /Agile Scrum Master/Technical BA

Relevant Experience: 10+ Years

Job Description

Key Responsibilities

• Serve as a subject matter expert for Shipment Tracking (SOAR), FourKites, and supply chain visibility solutions.

• Lead requirements, process analysis, and enhancement efforts for SOAR initiatives.

• Partner with transportation and logistics teams to improve shipment tracking accuracy, milestone visibility, alerting, and reporting.

• Work closely with visibility vendors (e.g., FourKites) to identify issues, assess new features, support integration improvements, and manage solution enhancements.

• Analyze upstream and downstream system impacts within visibility, TMS, WMS, and carrier integrations.

• Lead Agile ceremonies including sprint planning, backlog refinement, standups, demos, and retrospectives.

• Drive capacity planning and capacity prediction to ensure realistic sprint commitments

• Facilitate alignment among Product Owners, developers, and testers to ensure SOAR and visibility initiatives progress predictably.

• Prepare and maintain clear, structured user stories and acceptance criteria that support visibility platform enhancements.

• Execute comprehensive business analysis processes, including requirements elicitation and documentation.

• Coordinate and lead UAT for SOAR, FourKites, and other visibility-related deliverables

• Support functional testing as required for visibility and SOAR enhancements.

• Support production deployments, release activities, and post-deployment validation as needed.

• Serve as liaison across IT, business stakeholders, and external partners.

Required Qualifications & Skills

• 5+ years of Business Analysis experience.

• 3–5 years of experience in Agile environments with user story and acceptance criteria development.

• Strong analytical and project management skills.

• Excellent communication skills with the ability to work across business and IT teams.

• Proficiency with Microsoft Word, Excel, PowerPoint, Visio, Project, and Outlook.

• Ability to work independently with minimal supervision.