CRM Architect (Dynamics 365 & CPQ)

Fremont, CA, US • Posted 15 hours ago • Updated 15 hours ago
Contract W2
Contract Independent
Contract Corp To Corp
Occasional Travel Required
On-site
$90 - $100/hr
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Fitment

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Job Details

Skills

  • Customer Relationship Management (CRM)
  • Data Architecture
  • Blueprint
  • Data Governance
  • Enterprise Resource Planning
  • Enterprise Architecture
  • IT Architecture
  • Forecasting
  • Manufacturing
  • Microsoft Dynamics
  • Microsoft SSIS
  • Oracle
  • Plant Lifecycle Management
  • Pricing
  • Product Demonstration
  • Product Lifecycle Management
  • Proposal Writing
  • SAP
  • Quoting
  • Semiconductors
  • Master Data Management
  • Sales
  • Workflow

Summary

 

 

Role: CRM Architect (Dynamics 365 & CPQ)

Location: Fremont, CA

Customer prefers architects to be here onsite for at least 3 days a week, hence the ask for local or travel candidates. Travel expenses will be covered by the client

Role Summary

Leads the technical architecture design for Lam''''''''''''''''s CRM and CPQ transformation across Global Customer Operations. Defines system blueprint concepts, integration patterns, and data architecture for the future-state CRM environment spanning opportunity management, quote/deal management, and sales forecasting.

Key Responsibilities

  • Define future-state CRM architecture for Dynamics 365 environment
  • Design CPQ integration patterns and configuration approach for complex product structures
  • Develop system blueprint concepts for opportunity-to-quote-to-deal lifecycle
  • Define master data architecture for customer, product, pricing, and pipeline alignment
  • Design data access patterns and entitlement logic (role, account, region-based security)
  • Lead technical decision workshops with Lam enterprise architects
  • Provide CPQ vendor advisory input (evaluation criteria, demo participation, proposal review)
  • Ensure alignment between CRM design and SAP S/4 integration touchpoints

Required Experience

  • 10+ years enterprise architecture with 5+ years focused on CRM platforms
  • Deep hands-on experience with Microsoft Dynamics 365 CE (Sales, Customer Service)
  • Strong understanding of CPQ platforms and configure-to-order business models
  • Experience designing CRM-to-ERP integration patterns (Dynamics to SAP preferred)
  • Master data management and data governance design experience
  • Ability to translate business requirements into technical architecture
  • Experience leading architecture workshops with senior stakeholders
  • Strong communication skills for executive-level presentations

Preferred

  • Direct experience with CPQ platforms (SAP CPQ, Oracle CPQ, Conga, Experlogix, PROS)
  • Semiconductor, capital equipment, or high-tech manufacturing industry background
  • Experience with complex approval workflows and deal desk automation
  • Understanding of PLM-to-CPQ integration patterns
  • Azure integration services experience
  • Prior consulting or advisory engagement experience

Key Deliverable Ownership

  • Unified CRM Lifecycle Blueprint
  • GCO System Blueprint Concepts and Architecture
  • CPQ Integration Concepts
  • Master Data Architecture Concepts
  • Data Access and Entitlement Concepts

  
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91097117
  • Position Id: 8918587
  • Posted 15 hours ago

Company Info

About Cloud Destinations LLC

One of the leading US-based staffing and IT consulting partner. Experience exceptional service and top-tier talent across industries. Count on us for staffing solutions that cater to the unique demands of the American market.

Our experienced recruiters ensure a seamless fit within your team, accelerating success. But we go beyond staffing and empower employees with fully sponsored certification programs, keeping them ahead. Experience comprehensive benefits including health, wellness coverage, dental insurance, vision insurance, as well as flexible hours, remote work options, and a robust 401K plan to ensure a secure future at the companies we represent.

At Cloud Destinations, we bring industry expertise and a passion for excellence. From Enterprise Cloud Strategy to Managed Infrastructure Services, Digital Transformation, BI & Data Analytics, Security, Data Engineering, and more, we navigate the IT landscape with finesse. Choose us as your trusted partner, witness transformative talent and exceptional service. Let's unlock new possibilities and drive your success in the dynamic world of IT together.

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