Experience:
o 5+ years as a Salesforce Technical Architect or Developer, including at least 2–3 years of hands-on experience with Vlocity / OmniStudio platform.
o 6–12 months of experience with OmniStudio Public Sector Foundation components (Omni Script, Data Raptor, Flex Cards) highly desired.
o 5+ years of experience with Apex, Visualforce, triggers, batch Apex, Salesforce APIs, and configuring Salesforce using workflows, validation rules, roles & profiles, reports, and dashboards.o Proven experience building applications in Salesforce Lightning and developing Lightning Web Components (LWC).
o Experience in data migration and designing new solutions on the OmniStudio Public Sector Foundation platform.
o Strong background in integrating Salesforce with external applications using SOAP, REST, and BULK APIs.
o Ability to troubleshoot and guide teams in resolving issues related to OmniStudio Public Sector Foundation products.
Typical Duties & Responsibilities
- Serve as a Technical/Solutions Architect for Salesforce implementations.
- Design, develop, and maintain solutions using Salesforce OmniStudio Public Sector Foundation tools.
- Develop and document designs, perform testing, and maintain integrations and data migration components using Salesforce declarative and programmatic tools (Apex classes, triggers, workflows, validations, approvals, Visualforce pages, Lightning components).
- Execute test plans and ensure quality delivery through unit testing and test code.
- Adhere to coding standards and participate in code reviews to ensure best practices and design patterns are followed.
- Provide support to the Program Management Office (PMO) and end-users by addressing requests, questions, and concerns.
Soft Skills
- Experience working in Agile environments (Scrum, Lean Startup, XP) and collaborating with cross-functional teams (Product Owners, Scrum Masters, Developers, Designers, Business Analysts).
- Strong communication and collaboration skills, with a proven ability to take ownership of solutions.
- Ability to effectively communicate with leadership and key stakeholders.
- Skilled in articulating design and configuration decisions and driving consensus among stakeholders.
Education & Certifications
- Bachelor’s degree in Information Technology or a related technical discipline.
- Salesforce Developer/Architect Certifications – Preferred.
Preferred Experience
- Apex: 3+ years
- Visualforce: 3+ years
- OmniStudio: 2+ years
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