Sr. Integrator - Windows Server

Job#: 3017860

Job Description:

Apex Systems is seeking a Senior Integrator who will provide systems integration and systems administration support for Operations and Maintenance (O&M) and various high-level projects. The Windows Server Team is responsible for Windows servers, Active Directory, remote desktop services, OS vulnerability remediation, Windows Server and workstation patching, hypervisor (VMware, HyperV) management, provisioning servers (on-prem, AWS GovCloud, AWS, Azure, Oracle, and Google), design and deploying HA/DR capabilities, and supporting field site reduction plans / migration to Cloud. This team also supports and manages Keyfactor/CA, MS Entra, KiteWorks, BeyondTrust, Quest Password Manager, Delinea Privilege Manager, Varonis, and multiple technologies.

Location: 100% onsite in Wasington, D.C.

Summary:

The successful candidate will provide hands-on technical expertise from responding to OCIO Initiatives and requirements to preventing service degradations and outages, supporting service restoration during outages. This position will provide support, implementation, and design services for Windows-based systems across the enterprise. The Senior Integrator will be responsible for resolving and completing assigned tasks and change requests and will act as an escalation for support issues. The candidate will also be responsible for applying new solutions through research and collaboration with team members and will be advising

Responsibilities:

• Identify opportunities to innovate, extend, and enhance service delivery everywhere possible including through automation and scripting.
• Oversee daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems, and key processes, reviewing system and application logs, and verifying completion of scheduled jobs.
• Serve as escalation point for application support and troubleshooting, provides guidance and direction in resolution of escalated issues and/or complex production, application, or system problems.
• Perform provisioning, patching, and day-to-day management of the installed server environment including vulnerability remediation.
• Provide technical expertise and hands-on support preventing service degradations and restoring service during outages.
• Perform Root Cause Analysis and Problem Management for the Windows systems and tools.
• Improve existing processes through solutions to recurring problems and enhancements to existing solutions or documentation.
• Provide support for new enterprise systems and in support of engineering solutions to address existing issues.
• Create and maintain system documentation for domain technologies, including installation, configuration, and appropriate troubleshooting steps.
• Once every 2-3 months support server infrastructure in a 24x7 on-call escalation capacity as part of a team rotation.

Required Qualifications:

• Experience managing environments of 2000+ servers across multiple field site locations.
• Experience leading troubleshooting calls spanning across multiple teams and using multi-discipline approach.
• Must have extensive knowledge of multi-vendor server operating systems.
• Demonstrated experience in all aspects of enterprise Windows environment operations and engineering.
• MS Server Administration [expert-level]
• Scripting Experience: MS Graph/PowerShell and VBScript [expert-level]
• Windows Server Operating Systems (2019 to 2022) [expert-level]
• VMware vSphere and Hyper-V Virtualization [expert-level]
• Active Directory / Entra [senior-level]
• Experience with performing root cause analysis, risk identification, and risk mitigation
• Interpersonal skills including the ability to collaborate effectively.
• Demonstrated experience in a fast tempo ITSM support environment.

Preferred Qualifications:

• IT Service Management services delivery to the US Government
• Microsoft Certification(s) including: Windows Server Hybrid Administrator Associate, Endpoint Administrator Associate, Azure Fundamentals, Azure Administrator Associate, MS365 Certified Administrator Expert.
• AWS/ Azure Cloud Certifications a plus
• VMware Certifications a plus
• Google Certification(s)/ experience with Google Workspace deployment and implementation
• ServiceNow ITSM platform experience
• DISA STIG and CIS Benchmark guidelines for Microsoft Windows servers.
• Intune access experience with Co-Management across MS Intune and SCCM/MECM
• Knowledge of PKI technologies including DigiCert, Sectigo, KeyFactor, and certificate issuance and management solutions.
• Any additional professional IT or Project Management certifications.

Other Requirements:

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.