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Desktop Support Specialist

Newport Beach, CA, US • Posted 3 days ago • Updated 3 days ago

Contract W2

Contract Corp To Corp

On-site

Depends on Experience

Fitment

Dice Job Match Score™

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Job Details

Skills

Asset Management
Collaboration
Communication
Computer Hardware
Customer Service
Documentation

Summary

We are looking for Desktop Support Specialist for our client in Newport Beach, CA

Job Title: Desktop Support Specialist

Job Location: Newport Beach, CA

Job Type: Contract

Job Overview:

Pay Range: $25hr - $37hr

Provide technical support for desktop systems, hardware, and standard applications across the organization.
Configure, deploy, and maintain PCs and related equipment while ensuring compliance with organizational standards.
Support end users through troubleshooting, incident management, and proactive system monitoring.

Requirements/Must Have:

1 3 years of experience in a technical support or desktop support role.
Experience supporting Windows operating systems and Microsoft Office applications.
Ability to handle multiple tasks with strong organizational skills and minimal supervision.
Experience troubleshooting desktop hardware including PCs, monitors, and printers.
Experience with Mac operating systems and Apple devices.
Valid driver s license and ability to travel to remote sites.
Strong communication and customer service skills.

Responsibilities:

Configure new PCs using standard software and imaging tools.
Reimage and redeploy systems while ensuring complete data removal.
Maintain inventory of hardware and update asset tracking systems.
Troubleshoot hardware and software issues for end users.
Provide support for desktop operating systems and standard applications.
Collaborate with internal teams and vendors for issue resolution.
Manage loaner equipment and coordinate repairs and replacements.
Perform incident management and maintain documentation.
Monitor system tools and analyze trends to proactively manage the environment.
Support installation, configuration, upgrades, and testing of desktop technologies.
Ensure proper disposal of electronic waste according to policy.

Skills:

Desktop support and troubleshooting.
Hardware and software configuration.
Incident and asset management.
Customer service and communication.
Time management and multitasking.

Qualification And Education:

High school diploma or GED with relevant experience required.

Should Have:

MCSE certification.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10516350
Position Id: CA_DSOP_0409
Posted 3 days ago

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