Operations Specialist-Mail Operations

We are seeking a reliable and detail-oriented Mail Operations Coordinator to support daily mailroom and administrative operations in a fast-paced professional environment. This role is responsible for sorting, processing, and distributing incoming and outgoing mail, ensuring accurate routing, handling certified and corporate mail, and maintaining organized mail procedures. The ideal candidate will possess strong organizational skills, attention to detail, and the ability to work independently while ensuring mail operations run efficiently and accurately.

Key Responsibilities

• Sort, process, and distribute incoming mail to the appropriate departments and business units.
• Prepare and process outgoing mail, including certified mail and metered postage.
• Ensure accurate mail routing and delivery while following established procedures and service standards.
• Handle corporate, branch, and certified mail with a high level of accuracy and accountability.
• Safely transport mail and packages using carts to designated locations.
• Maintain organized records and support daily mailroom operations.
• Make informed decisions regarding mail distribution with minimal supervision.
• Follow established mailroom procedures, policies, and operational guidelines.

Required Qualifications

• Prior administrative, clerical, mailroom, or office support experience.
• Basic computer skills and ability to learn internal systems and procedures.
• Strong attention to detail and organizational abilities.
• Ability to work independently and manage multiple responsibilities effectively.
• Good judgment, problem-solving, and decision-making skills.
• Reliable attendance and a strong work ethic.
• Excellent time management and ability to prioritize daily tasks.
• Ability to learn mail terminology and follow established procedures.

Physical Requirements

• Ability to lift and move boxes weighing up to 20 pounds on a regular basis.
• Comfortable standing, walking, and moving throughout the workday.
• Ability to push mail carts and transport materials between locations as needed.