Job#: 3022428 Job Description: Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client.
Please apply if interested and qualified by sending an updated resume to Jordan at . **Please note that only qualified candidates will be contacted
Position: Program Delivery Analyst
Location: hybrid-3 days on-site in Addison, TX
Estimated Duration: The client approximates that this project may last up to 12+ months. However, there is no guarantee of employment for any length of time.
Pay Rate Range: $80-85/hr. (paid weekly on W2)
Project Description: We're transforming a legacy property-management system into a modern, web-based platform used globally. We need a hands-on Program Delivery Analyst to strengthen pre-delivery governance, portfolio planning, Jira visibility, and scope readiness-accelerating cycle time, improving quality, and enabling data-driven decisions across Product, Engineering, QA, and vendor teams.
This role is for someone who builds clear artifacts (Gantt charts, dashboards, process flows), drives follow-ups, owns delivery processes, and turns data into meaningful insights. You'll keep the program aligned from scope definition through sprint-ready execution.
Day to Day Responsibilities/typical day look like: - Portfolio Planning & Scope Readiness
- Maintain roadmaps and milestone plans for releases and program increments.
- Drive scope intake, refinement, decomposition, and definition-of-ready.
- Track scope changes and enforce scope-freeze and change-control discipline.
- Jira Portfolio Management & Reporting
- Own Jira structure, configuration, and workflow hygiene.
- Build dashboards, Advanced Roadmaps views, and KPI scorecards.
- Analyze Jira data for RCAs on delays, scope churn, defects, and dependencies.
- Delivery Governance & Process Ownership
- Define and maintain governance standards and templates.
- Lead pre-delivery ceremonies (scope reviews, dependency mapping, readiness checks).Create process maps, RACI charts, and maintain Confluence documentation.
- Cross-Functional Coordination
- Align capacity, dependencies, and priorities across Product, Engineering, QA, and vendor teams.
- Surface and escalate cross-team risks with mitigation plans and owners.
- Strengthen SDLC handoffs from requirements through deployment.
- Communication & Executive Storytelling
- Produce clear executive updates on progress, risks, and decisions needed.
- Maintain program health dashboards and narrative summaries.
- Promote transparency, accountability, and strong stakeholder communication.
Requirements: - 7+ years in Program Analyst, Portfolio Analyst, PMO, Project/Program Management, or Business Analyst roles on large-scale programs.
- Advanced Jira skills (Advanced Roadmaps/Portfolio a plus), fluent with dashboards, filters/JQL, and cross-project reporting; strong Confluence.
- Strong presentation and storytelling skills-turns data into clear insights and actions for leadership.
- Demonstrated experience with SDLC, Agile/Scrum, and preferably SAFe in multi-team environments.
- Proven RCA capabilities and mitigation planning (delivery slippage, scope churn, dependency gridlock).
- Process-driven with experience building process diagrams (Visio/Lucidchart) and governance artifacts.
- Gantt/milestone planning and scope freeze management experience.
- Excellent communicator (email, stakeholder updates, deck building) with the ability to influence without authority.
- Operates with urgency; chases actions and owns outcomes.
- Availability during core hours at least 3 days/week to support program cadences and collaboration.
Nice-to-Have / Preferred- SAFe certification; familiarity with DevOps and CI/CD concepts.
- Experience in hospitality or large-scale global rollouts.
- Experience partnering with third-party delivery vendors (HotelKey experience highly valued).
- Familiarity with Hilton's ecosystem (e.g., container pods, localization, legal, training workstreams).
- Advanced Excel (pivoting/lookup), basic SQL or data analysis comfort.
Tools You'll Use- Jira (Advanced Roadmaps/Portfolio), Confluence
- PowerPoint, Excel, Visio/Lucidchart,
*Please note that as a contract employee of Apex Systems, benefits include the below with employee contribution*
- Health
- Dental
- Vision
- Life Insurance; Short Term Disability
- Hospitalization Coverage
- Direct Deposit
- Weekly Pay Periods
- Training and Development Programs
- 401k
- Referral Program
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
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