Epic Infrastructure Analyst, Senior Associate - Epic Certified in ECSA

Industry/Sector
Health Services

Specialism
Operations

Management Level
Senior Associate

Job Description & Summary
At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

In Epic consulting at PwC, you will specialise in providing consulting services for Epic software solutions. Your work will involve possessing in-depth knowledge of Epic applications and assisting clients in optimising operational efficiency through analysis, implementation, training, and support.

Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn't clear, you ask questions, and you use these moments as opportunities to grow.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Respond effectively to the diverse perspectives, needs, and feelings of others.
• Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
• Use critical thinking to break down complex concepts.
• Understand the broader objectives of your project or role and how your work fits into the overall strategy.
• Develop a deeper understanding of the business context and how it is changing.
• Use reflection to develop self awareness, enhance strengths and address development areas.
• Interpret data to inform insights and recommendations.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

Additional Job Description

The Opportunity

As part of the Epic Consulting team, you will design, install, maintain, troubleshoot, and enhance database instances for a modern healthcare IT ecosystem. As a Senior Associate, you will analyze complex problems, mentor junior team members, and maintain standards while building meaningful client connections. This role offers the chance to work with innovative technologies and contribute to impactful solutions that improve healthcare delivery.

Responsibilities

- Design and enhance database instances for healthcare IT systems

- Troubleshoot and maintain operational databases across various environments

- Mentor junior team members to enhance their technical skills

- Evaluate and integrate new database versions and hardware

- Provide technical guidance during system migrations and transitions

- Collaborate with stakeholders to secure system performance and reliability

- Analyze complex issues to develop practical solutions

- Uphold rigorous standards of quality in every deliverable

What You Must Have

- Bachelor's Degree

- At least 4 years of experience in database management

- Epic ODBA, Epic ECSA, Data Courier Certification, and/or Chronicles Certification

What Sets You Apart

- Bachelor's Degree in Health Administration, Business Administration/Management preferred

- Experience with cloud services and security infrastructure

- Managing and optimizing database instances and applications

- Communicating technical issues in simple terms

- Demonstrating innovative problem-solving skills

- Providing mentorship and team leadership

- Prioritizing workloads and managing multiple projects

- Knowledge of patient care databases and financial applications

- Skilled in database administration and integration

Travel Requirements
Up to 80%

Job Posting End Date

The salary range for this position is: $77,000 - $202,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: ;br>
As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: ;br>
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For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.