Infrastructure Engineer

Description

We are looking for an Infrastructure Engineer to support and enhance a complex municipal technology environment in Florida. This contract-to-permanent opportunity is ideal for a hands-on systems specialist who can manage core infrastructure, strengthen platform reliability, and help maintain secure and efficient operations across on-premises and cloud-based systems. The role blends server administration, virtualization, backup oversight, network support, and technical collaboration with a broader IT team.

Responsibilities:
Oversee daily administration of core infrastructure platforms, including servers, storage systems, endpoint devices, backups, cloud resources, and network-connected equipment.
Install, configure, and support technology solutions such as file services, database platforms, printers, communications tools, and application hosting environments.
Manage and optimize virtualized infrastructure across VMware and OpenShift environments in both local and remote settings.
Build, maintain, and troubleshoot Windows and Linux server systems to ensure stable performance and consistent availability.
Investigate software and hardware incidents, perform diagnostics, apply corrective actions, and escalate complex issues when additional technical support is needed.
Safeguard infrastructure security by maintaining access controls, user environments, connected devices, wireless services, and related network components.
Administer backup operations and disaster recovery readiness for enterprise systems while helping ensure business continuity objectives are met.
Maintain accurate technical documentation, including support procedures, troubleshooting guidance, configuration records, and operational manuals.
Collaborate with IT staff on the design, deployment, and support of VPNs, switches, firewalls, routers, wireless networks, and other infrastructure improvements.
Participate in on-call coverage, assist with cross-training efforts, and contribute recommendations on new technologies, upgrades, and replacement strategies.

Requirements

Hands-on experience supporting enterprise infrastructure, including Microsoft Windows Server, Active Directory, Azure Active Directory, and Linux server environments.
Strong background with virtualization and platform administration, including VMware, Hyper-V, Nutanix, and OpenShift technologies.
Experience managing backup and recovery solutions such as Veeam, along with storage platforms including SAN, NAS, and Azure Storage.
Working knowledge of networking and security components such as VPNs, firewalls, switches, routers, wireless access, and mobile device management.
Familiarity with Microsoft Exchange, Citrix technologies, and general application or server support within a production environment.
Ability to diagnose infrastructure issues, document findings clearly, and follow established support and resolution procedures.
Certification in at least one relevant technology area, such as Veeam Certified Engineer, Red Hat OpenShift, or Azure solutions.
Willingness to participate in an on-call rotation and collaborate closely with technical teams in a service-focused environment.

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