Windows Engineer

Hi,

Please go through the job description:

Title: Windows Engineer

Location: Los Angeles, CA(Onsite Local)

Duration: 6+ months

Job Description:

1. how long you''ve been working specifically with Windows Server environments?
2. Which versions of Windows Server have you actively administered — and have you managed Active Directory in that environment?
3. Have you worked with VMware vSphere or ESXi in a production setting? Roughly how large was the environment — number of hosts or VMs? 4. What''s your hands-on experience with Cisco networking equipment — switches, routers, or firewalls?
5. Were you managing configs directly or working alongside a network team?
6. Have you administered a Citrix environment — specifically Virtual Apps and Desktops or XenApp/XenDesktop? What was your level of involvement?
7. Without getting too technical — can you describe a major infrastructure issue you personally helped resolve? What broke and what did you do to fix it

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The Systems Administrator for project support is the technical expert responsible for supporting the IT infrastructure stack that supports 24/7 manufacturing operations—from the physical hardware (Cisco UCS) and virtualization layer (VMware) to core network services (AD) and application delivery (Citrix).

Key Responsibilities
• IT ServiceNow Tickets
- Monitor and resolve IT tickets related to Windows Access issues, storage alerts, Citrix performance issues, MES account creation, laptop issues, zebra printers/scanner, network connectivity and general troubleshooting for shopfloor devices.

• Backup & Disaster Recovery Management:
- Monitor, and manage enterprise backup solutions (e.g., Veeam, Commvault, Dell EMC Avamar) for all virtualized and physical servers supporting the MES environment.

• Infrastructure Management (VMware & Cisco UCS): Monitor and maintain highly available VMware vSphere infrastructure and Cisco UCS hardware to ensure optimal performance and scalability for MES applications.

• Core Services Administration (Windows Server & AD): Administer Windows Server OS, Active Directory (AD-DS), GPOs, DNS, and DHCP services, ensuring secure and compliant operations within the manufacturing domain.

• Application Delivery (Citrix): Monitor and support the Citrix environment (Virtual Apps/Desktops) for secure and efficient delivery of the MES application to plant floor workstations and remote users.

• MES Support: Provide expert-level troubleshooting (Tier 3/4) for infrastructure issues impacting the MES platform, collaborating with application owners and vendors.

• Compliance and Documentation: Ensure all system changes and operations comply with regulatory standards (FDA, GxP). Maintain detailed technical documentation, including backup configurations, D/R plans, and Standard Operating Procedures (SOPs).

Essential Qualifications
• Experience: 5+ years of experience in systems administration within a production/manufacturing environment. Prior experience supporting an MES (e.g., Siemens, Emerson) is highly desirable.

• Technical Expertise:
- Backup Solutions: Expert knowledge of enterprise backup software (e.g., Veeam Backup & Replication, Dell EMC Avamar) and related storage targets (SAN, NAS, Cloud, e.g., Tintri, HP Storage).
- VMware & Hardware: Deep knowledge of vSphere, ESXi, vCenter, and Cisco UCS hardware management.
- Microsoft: Expert knowledge of Windows Server OS, Active Directory, GPO, DNS, and DHCP. o Citrix: Proficiency with Citrix Virtual Apps/Desktops and application virtualization technologies.
- Network Fundamentals: Working knowledge of Cisco switches (Layer 2/3 configurations, VLAN management), Wireless Access Points, and basic Voice Gateway troubleshooting.

• Soft Skills: Strong analytical and problem-solving skills, excellent communication, attention to detail, a proactive approach to system reliability and data protection, and leadership capacity to manage complex projects and mentor junior staff.