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EDI Production Support ---Service Delivery Manager

Remote • Posted 12 hours ago • Updated 8 hours ago

Contract W2

Contract Independent

6 Months

No Travel Required

Remote

Depends on Experience

Fitment

Dice Job Match Score™

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Job Details

Skills

EDI migration
EDI standards (X12
EDIFACT)
IBM Sterling B2B Integrator
legacy platforms (TrustedLink). Familiarity with Azure cloud services (IaaS
PaaS
networking
security).
PMP or equivalent preferred
ITIL Foundation for support governance. Azure Fundamentals (preferred). Shape

Summary

Experience:

10+ years in IT program/project management with multi-stream delivery experience.

Proven success in EDI migration projects, cloud transition programs, and process improvement initiatives.

Technical Knowledge:

EDI standards (X12, EDIFACT), IBM Sterling B2B Integrator, legacy platforms (TrustedLink).

Familiarity with Azure cloud services (IaaS, PaaS, networking, security).

Skills:

Strong vendor management and multi-team coordination.

Expertise in cutover planning, transition governance, and managed services.

Ability to design and implement SOPs, governance models, KPIs, and reporting frameworks.

Proficiency in project management tools (MS Project, JIRA, ServiceNow).

Certifications:

PMP or equivalent preferred.

ITIL Foundation for support governance.

Azure Fundamentals (preferred).

Shape

Preferred Attributes

Experience in US Healthcare EDI (HIPAA compliance).

Ability to manage tight deadlines and high-pressure environments.

Strong communication and negotiation skills.

Shape

Performance Metrics

On-time delivery of migration and Azure transition milestones.

SLA adherence for legacy platform support.

Successful cutover with zero critical incidents.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10321016
Position Id: 9037209
Posted 12 hours ago

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Batch Poster

Recruiter @ Byteware Inc.

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