Utility Business Analyst

Please don’t apply if you are not from utility industry

Utility Business Analyst

Phoenix, AZ – Hybrid

Compensation : best in the market

Successful candidate will have the ability to :

• Drive effective collaboration between business and technology teams.
• Deliver high-quality requirements and process documentation.
• Improve operational efficiency through process optimization.
• Support successful implementation of utility transformation initiatives.
• Ensure projects meet business objectives, timelines, and quality expectations.

Required Qualifications

• Bachelor’s degree in business administration, Information Systems, Engineering, Computer Science, or a related field.
• 7+ years of Business Analyst experience.
• 3+ years of experience supporting utility industry programs.
• Excellent verbal and written communication
• Strong understanding of SDLC, Agile, and Waterfall delivery methodologies.
• Experience writing user stories, acceptance criteria, use cases, and functional specifications.
• Experience in UAT planning and execution, Data analysis and reporting, Change management support, Stakeholder engagement
• Expertise in process mapping tools such as Visio, Lucidchart, or similar.
• Strong analytical, problem-solving, and communication skills.
• Experience facilitating workshops with business and executive stakeholders.
• Proficiency with Microsoft Office Suite, Jira, Azure DevOps, Confluence, and SharePoint.

• Ability to work independently in a fast-paced environment
• Any certifications like CBAP/CCBA/PMI-PBA will be an added advantage

Experience in one or more of the following utility domains is preferred:

• Customer Information Systems (CIS)
• Billing and Revenue Management
• Meter-to-Cash Processes
• Outage Management Systems (OMS)
• Work and Asset Management
• Distribution Operations
• Transmission Operations
• Workforce Management
• Field Service Management
• Smart Meter / AMI Programs
• Grid Modernization Initiatives
• Energy Management and Sustainability Programs
• Regulatory and Compliance Reporting

Experience with utility platforms such as:

• Oracle Utilities (CC&B, C2M, MDM)
• Maximo
• ESRI GIS
• ServiceNow
• Work and Asset Management solutions
• Outage Management Systems (OMS)

Knowledge of:

• NERC Compliance
• FERC Regulatory Requirements
• Public Utility Commission regulations
• Utility rate structures and billing