Role Description:
The Mid Cloud Engineer role will possess strong knowledge and experience leveraging Microsoft Azure Cloud platforms and technologies. The Mid Cloud Engineer will also possess experience designing, developing, and implementing multi-hybrid cloud using automation tools and technologies. The Mid Cloud Engineer will be part of the Hybrid Cloud Services (HCS) team providing solutions for complex mission critical systems providing tiers 2 and 3 support. The candidate must have a solid understanding of Azure Cloud Services. The Mid Cloud Engineer role will also possess experience performing requirements gathering and analysis; will provide consultative solutions to customers; and solution well-architected frameworks in Azure.
Position requires :
Position requires 5 years'' of experience with the following:
• Providing technical leadership and assume overall accountability for the successful management and implementation of customer projects.
• Experience implementing well-architected/best practices for availability, scalability, and DR; solutioning multi-cloud application environments.
• Experience developing automation and DevOps using cloud native and agnostic tools (e.g., Azure Bicep, ARM, Powershell, Blueprints, Lambda, Terraform, Ansible, Python).
• Experience with software defined networking for cloud native and marketplace tools (e.g., Palo Altos, Fortinets).
• Experience configuring and integrating Azure native monitoring to achieve observability.
Key skills:
•Experience performing advanced troubleshooting and root cause analysis to expedite incident resolution.
•Evaluating requests for hardware and software; research and recommend solutions that meet or exceed customer requirements.
•Experience with cloud configuration management, policy management and security compliance.
Level of Experience & Preferred Education:
Nice to Have Skills:
• Experience with cloud integration with OEM APIs
• Experience with cloud native security tools and security compliance
• Experience leading technical teams of three or more individuals
• Experience with ServiceNow
• Experience with IT service management best practices
• Experience with API integration with ServiceNow Event Management
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