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Process Design Analyst

Charlotte, NC, US • Posted 3 days ago • Updated 3 days ago

Full Time

No Travel Required

On-site

95000 - 115000/yr

Stanley David and Associates

Fitment

Dice Job Match Score™

⏳ Almost there, hang tight...

Job Details

Skills

Process Control
Process Management
Documentation
FOCUS
Process Modeling
Process Design

Summary

Roles & Responsibilities

Description: Process Design is accountable for documenting workflows, managing the accuracy, relevance and adherence of the PC Lifecycle process and Service Transition portfolio. They are also accountable for the process design performance and are responsible for sustaining the gain and identifying future improvement opportunities in the process. Establishes process control objectives to ensure they are met and enterprise standards are leveraged.

Key Responsibilities:

• Focus on process design improvement, including cost and time reductions to make the PC Lifecycle more efficient

• Creates near and long-term process roadmaps aligned to Service Transition

• Acts as liaison between enterprise, Employee Experience Technology and Service Transition specific operational processes

• Identification of process management service levels and goals and adherence to those goals

• Management of current state process portfolio, including library development and template/standards creation

• Establish process control plans for PC Lifecycle Process

• Benchmarks process and ensure alignment to Enterprise Classification Process Framework (ECPF)

• Develop routines for documentation enhancements and review frequency

• Manage service delivery of processes that are used to run operational activities

• Good written, presentation and verbal communication skills

• Ensures organizational adherence to the tools and process

• Communications of process changes

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91097129
Position Id: 9005463
Posted 3 days ago

Company Info

About Stanley David and Associates

We strive to add value and work as true partner with our clients

Stanley David And Associates is a recruitment specialist in the area of IT and Engineering and we stay firmly in our area of expertise, doing what we love.

We know the players and the companies and invest a lot of time getting to know candidates and clients in equal measure. This ensures a swift, cost effective and perfect placement whether it s permanent or interim.

In addition we have a reputation for having the best understanding of the market landscape, for sourcing great candidates

-We have a Global Footprint with offices in 3 countries USA, UK and India.

-SDNA Global have built up an incredible reputation within the IT strategic hiring.

-We work with Tier1 and Tier 2 IT Outsourcing companies for Leadership hiring needs in UK, Europe, USA and Indian geos.

-Each SDNA member has over 5 years of experience in Talent Acquisition

-We have successfully closed roles in countries UK, USA, Germany, Sweden, Dubai, France, Netherlands, Switzerland, Austria, Hungry, Spain, Italy, Norway, Denmark, Nigeria and South Africa

-Telecom, Media and Hi-tech

-Health care and Life Sciences

-Energy and Utilities

-CPG, Retail and Transport

-Banking and Financial Services

Go to company profile

Contact the job poster

Jane Austin

Recruiter! @ Stanley David and Associates

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