IT Support Specialist

IT Support Analyst (Onsite - Contract)



Location: Vergennes, VT

Duration: 4-month contract (16 weeks)

Schedule: Full-time, onsite

Openings: 2



Overview

We are seeking two IT Support Analysts to provide hands-on, onsite End User Support for a 4-month engagement in Vergennes, VT. This role is ideal for customer-focused IT professionals who enjoy troubleshooting, supporting business users, and working directly with technology in a fast-paced environment.



Responsibilities

Provide general IT End User Support for onsite users

Support Microsoft 365 environment, including:

• Office 365


• Exchange Online


• Microsoft Teams


• SharePoint Online (SPO)


• OneDrive for Business (ODfB)

• Assist with FortiClient VPN troubleshooting and connectivity issues


• Support MFA authentication, including FortiToken


• Handle common end-user requests and issues such as:


• Password resets


• Endpoint deployment and setup


• Printing and peripheral support


• Basic desktop and application troubleshooting

Required Skills & Experience

• Prior experience in IT Help Desk or End User Support roles


• Strong knowledge of Microsoft 365 applications


• Familiarity with VPN and MFA support (FortiClient/FortiToken experience is a plus)


• Solid troubleshooting and customer service skills


• Ability to work onsite full-time for the duration of the contract

Additional Details

• This is a 4-month contract role with no remote option


• Candidates must be able to work onsite in Vergennes, VT

#techjobs



The base pay range listed reflects what we reasonably expect to offer for this role. Actual pay may vary based on location, experience, and performance. Depending on the position, benefits may include medical, dental, and vision coverage; retirement and savings plans; paid holidays and time off; supplemental insurance; and additional wellness or incentive programs.


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About Us

Advantage Technical connects top- talent in technology, engineering, and technical fields with forward-looking companies.


Advantage Technical is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Advantage Technical offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Advantage Technical is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.