Job Summary: Quality assurance engineer is responsible for planning, executing, and documenting testing required to place internal-use software enhancements into service, including functional, integration, and release readiness validation.
Key Responsibilities:
Create and maintain test plans, test cases, and traceability to development-stage
requirements and deliverables.
Execute functional and integration tests for defined releases; capture and
retain test evidence.
Automate test cases and integrate into release pipelines.
Validate AI-assisted code outputs and ensure expected behavior aligns to
acceptance criteria.
Document defects, support triage during development-stage testing, and verify
fixes prior to go-live.
Support release readiness sign-off for go-live and defined enhancement
releases.
Required Qualifications:
7+ years of QA experience for web and/or platform applications as a Subject Matter Expert (SME), as well as leading testing efforts internally for the team and projects.
Extensive experience writing test plans/cases and executing functional and integration
testing.
Deep knowledge in an automated testing framework (Playwright, Cypress, etc).
Familiarity with defect tracking workflows and release readiness practices.
Ability to document test evidence clearly for auditability and stakeholder review.
Experience with test automation tools and CI-integrated test execution.
Familiarity with API testing and integration validation.
Preferred Qualifications:
Experience operating, testing, and evaluating AI/LLM features.
Experience using AI as an assistant for automated testing.
Experience with project management methodology and tools (like Service Now).
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