DC Manager

Job Title: DC Manager

Location: Folsom, CA (on-site)

Number of Headcount: 1

Duration: 1 year

Key Responsibilities

Facility Operations

• Partner with the facilities team to manage power infrastructure including UPS systems, generators, and PDU allocation and monitoring
• Oversee cooling infrastructure including CRAC units, hot/cold aisle containment strategies, and ongoing temperature monitoring to ensure optimal environmental conditions
• Manage physical security controls including access control systems, CCTV oversight, visitor management protocols, and cage/cabinet access procedures
• Maintain raised floor integrity, enforce cable management standards, and oversee physical space planning to support efficient and organized infrastructure layout 

Compliance and Audit

• Maintain and support data center certifications including Tier ratings, ISO 27001, and SOC 2, ensuring ongoing alignment with certification requirements
• Ensure environmental compliance across fire suppression systems, hazardous materials handling, and related regulatory obligations
• Lead and coordinate regulatory audit readiness activities for the physical facility, serving as the primary point of contact during audits and assessments 

Capacity Planning

• Track and report on power headroom — including available capacity, utilization trends, and planning for future additions
• Manage space capacity including rack unit availability, current utilization, and long-term footprint planning
• Monitor thermal load limits and work with the facilities team to plan cooling capacity expansion as infrastructure needs grow 

Managed Service Provider Coordination

• Serve as the primary liaison with the managed service provider for all physical hardware activities, including delivery coordination, installation oversight, and decommission planning and execution 

Incident Management

• Lead incident response for facility-related events in coordination with the facilities team, including power events, cooling failures, and physical security breaches
• Oversee and participate in generator and UPS testing activities, ensuring readiness and compliance with testing schedules and documentation requirements

Qualifications

Required Qualifications

• 5+ years of experience managing or operating an enterprise, on-premises data center environment
• Hands-on experience with power and cooling infrastructure including UPS, generators, PDUs, and CRAC/CRAH systems
• Familiarity with data center compliance frameworks and certifications including SOC 2, ISO 27001, and Uptime Institute Tier standards
• Experience with physical security systems including access control platforms and CCTV
• Strong understanding of capacity planning methodologies for power, space, and cooling
• Demonstrated ability to manage vendor and managed service provider relationships
• Experience developing and executing incident response procedures for facility-level events
• Excellent organizational, communication, and cross-functional collaboration skills

Preferred Qualifications

• Data center operations certifications such as CDCP (Certified Data Center Professional) or DCIM-related credentials
• Experience with DCIM (Data Center Infrastructure Management) tools for monitoring and capacity tracking
• Familiarity with environmental and hazardous materials compliance regulations
• Experience supporting internal and external audits in a regulated environment We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!